An amazing opportunity has arisen for an experienced and enthusiastic Senior Resident Liaison Officer to join a well-established business on a permanent basis, to help support the customers throughout adaptations and disruptive repairs to their homes.
£30k Salary £3k car allowance
The Senior Resident Liaison Officer duties will be
Visiting residents homes when required and dealing with their needs and queries.
To provide information and support for tenants and leaseholders whose home are affected by major works and to ensure that procedures for communicating and consulting with residents on capital projects demonstrate Best Value.
General
The postholder will be responsible to the Project Manager on specific matters relating to their projects.
To promote and deliver a high standard of customer care for all residents, ensuring strong communication links exist between the resident, the client, the call centre and the operational team enabling the works to be managed effectively and proactively addressing any issues as they arise.
Ensure that HSE & Q standards, operating processes, company policies and all legislative requirements are understood, implemented and adhered to at all times.
Our client is a leader within the built environment, working on multi-million projects throughout the UK.
To promote and deliver a high standard of customer care for all residents, ensuring strong communication links exist between the resident, the client, the call centre and the operational team enabling the works to be managed effectively and proactively addressing any issues as they arise.
General
Start ASAP, 1 years work
Our client is a leader within the built environment, working on multi-million projects throughout the UK.