About the Role: We have an exciting opportunity for passionate, customer focused people to join Rail Gourmet on the Transpennine contract as a On Board Host based in Manchester.
This position involves managing bookings, answering customer queries, processing refunds, handling disruptions, and communicating important information to passengers.
Successful candidates will play a key role in providing exceptional customer service for our client's customers across all communication channels, including telephone, email, WhatsApp, and social media.
We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.