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Are you an experienced Travel Consultant looking for an exciting new role? Would you like the chance to work for a well-established firm, gain an excellent salary and work from home on a permanent basis? A travel consultancy company are on the lookout for a Reservations Agent to join their team on a full time, permanent basis. This role is fully remote, all equipment will be provided along will full training. Duties and Responsibilities: Booking flights, car rentals and hotel reservations for business in the marine industry Using GDS/Galileo to find the best results possible for corporate customers Assist clients in planning and booking their travel itineraries, including flights, accommodations, car rentals, and other travel-related services. Provide expert advice on various destinations, cultural nuances, visa requirements, and travel safety. Convert inquiries into bookings by actively promoting travel packages and services. Tailor travel plans to meet individual preferences, budgets, and special requests. Ensure accurate and timely documentation of bookings, payments, and travel arrangements. Handle any travel-related issues, cancellations, or changes with professionalism and efficiency. Keep abreast of industry trends, travel regulations, and new destinations. What we Need from You: Previous experience working in the travel industry Experience with GDS/Galileo highly advantageous Experience working within Marine or Corporate travel is a bonus Excellent organisational skills Comfortable dealing with clients at varying levels of seniority Excellent customer service and administrative skills What You Will Get in Return: A salary of £28-32k plus a yearly bonus Opportunities for growth and development due to rapid company growth Support of a friendly, close knit team Fully remote working, with the opportunity to travel to the Isle of Mann or Aberdeen if desired Competitive holiday package These roles are needing to be filled on an urgent basis so please do not hesitate to apply!
Bilingual Reservations Advisor Permanent Position Salary: up to £29k including benefits generous incentive package Location: Central London Job Ref: SM0301907 Language Recruitment Services (LRS) are representing one of the world's most prestigious luxury hotels. We're on the lookout for elite additions to the Reservations Team, proficient in French, Italian, or Arabic languages, to cater to the HNW clientele. If you are passionate about delivering unparalleled service and thrive in an upscale environment, this opportunity is for you. Key Responsibilities of Bilingual Reservations Advisor Provide exemplary service, catering to all client booking needs. Communicate fluently in French, Italian, or Arabic, ensuring personalized interactions. Understand client preferences and seize upselling opportunities. Foster strong client relationships verbally and in writing. Maintain a comprehensive client database with confidentiality and professionalism. Attend and actively contribute to company training sessions. Uphold and promote brand values at all times. Ensure seamless handover of information and coordinate additional services to the highest standards. Requirements: Excellent English communication skills. Fluency in at least one of the following languages: Italian, French, or Arabic. Previous experience in luxury customer service or sales. Bachelor's degree preferred but not required. Collaborative mindset and strong time management abilities. Detail-oriented with a proactive work ethic. Proficiency in Microsoft Office; familiarity with hotel software is advantageous. Availability for flexible shift work, including weekends. If you possess bilingual fluency in either French, Italian or Arabic, exceptional communication, and a passion for luxury service, we want to hear from you. Take the next step in your career and become a valued ambassador for this prestigious brand. Apply now for this exciting opportunity! Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 37 Years' Experience in multilingual recruitment. Applications can only be accepted from individuals who are eligible to work in the UK. We may not be able to reply to you due to the volume of applications received. In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise. LRS is An Equal Opportunities Employer