Scheduling staff using Work Force Management Tools - either using Verint, Nice, Genesys.
Optimising WFM scheduling to achieve organisational performance objectives, developing tools/techniques/UDA/technology ensuring full use of system is exploited and contractual SLA are met and benefited from the solution.
Planning and scheduling activities (training/coaching etc.,) and absences (Holidays/Flex etc.,) to maintain consistent service level delivery across the day at the same time as meeting the operational requirements of the departments.
All our office locations considered: Newbury, London (satellite) & Liverpool;
No, we've not ventured into construction in our quest to conquer the world, rather a designer and builder of systems for all things data related where we are conquering the Data World.
Posted by Revolution Recruitment Resources Ltd • £30K/yr to £35K/yr
Revolution Recruitment Resources Ltd is currently recruiting for an NCTJ Qualified Journalist for our client, a massively reputable and revered Digital Marketing, Media and Journalism company based in Liverpool.
OFFICE BASED - FLEXITIME AND HYRID WORKING AVAILABLE AFTER PROBATION
Posted by Eden Brown Education • £30K/yr to £38K/yr
Type: Permanent
Eden Brown are currently recruiting a full time permanent digital skills lecturer on behalf of a leading further education college in the Merseyside area.
As a Digital Skills Lecturer, you will be responsible for delivering dynamic and engaging lessons to further education students across a range of digital and computing topics.