Scheduling staff using Work Force Management Tools - either using Verint, Nice, Genesys.
Optimising WFM scheduling to achieve organisational performance objectives, developing tools/techniques/UDA/technology ensuring full use of system is exploited and contractual SLA are met and benefited from the solution.
Planning and scheduling activities (training/coaching etc.,) and absences (Holidays/Flex etc.,) to maintain consistent service level delivery across the day at the same time as meeting the operational requirements of the departments.
Posted by H9 Technical Recruitment • £25K/yr to £27K/yr
The role is based on site.
We are working with a Facilities Management business in Liverpool who are currently looking for a Scheduler/Admin to support their service desk teams on a full-time permanent basis.
The role provides dedicated support to designated customers inclusive of engineering allocation and resource.
The Reprographics Technician will provide full and efficient reprographic support to all teaching and support staff and manages and oversees the Reprographics room daily.
In addition, ensuring that equipment in the Reprographics Room and the fleet of copiers across the College Centres are maintained in a good working order, including arranging for any necessary repairs to be undertaken by specialist contractors, and manages the supply and stock levels of all consumables required for printing and copying.
The postholder will fulfil all requests for printing and copying submitted by staff in a timely manner to meet any deadlines set.
Working as part of a team across all college sites, the facilities technician will ensure all staff, students and visitors along with College buildings, valuables, resources and assets are safe and secure.
The role is responsible for the security, safety and general appearance of the College buildings and grounds, together with minor works maintenance and repairs, ensuring the delivery of a high-quality customer focused service as standard.
They will encourage and engage in an ethos of shared responsibility and respect, to enable the safeguarding and wellbeing of any user of the College.
Join Our Team: Temporary Survey Project on Space Utilisation!
Are you passionate about research and community engagement?
We're seeking motivated individuals to assist with a temporary survey project aimed at understanding how spaces are utilised in our community, for a major University.
We are seeking a skilled and detail-oriented Stores Person to manage inventory, kitting processes, and ensure the efficient flow of materials within our production environment.
We possess market-leading capabilities for organic and inorganic waste recovery and treatment.
With unrivalled expertise, Tradebe Environmental Services is a leading force in the UK's industrial waste management sector.
Tradebe is a group of industrial businesses with the commitment of creating a more sustainable planet and making significant contributions to human wellbeing.
Join Our Team: Temporary Survey Project on Space Utilisation!
Are you passionate about research and community engagement?
We're seeking motivated individuals to assist with a temporary survey project aimed at understanding how spaces are utilised in our community, for a major University.