To provide a professional renewal service to Landlords and Tenants, which surpasses all customer expectations.
Be committed to achieving and exceeding your own and your team targets.
Responsibilities
To take individual responsibility for delivering a quality, personal service to your designated portfolio of customers and colleagues, within a compliant and professional manner.
Job Role: Office based telephone renewals, managing client expectations and communications to provide a high level of customer service, retaining existing clients and growing the company's reputation both individually and through the team.
A professional understanding of what makes first class customer service is important, as well as flexibility, multi-tasking, problem solving skills and sales orientation.
The Company
Our client is a insurance company dealing with all insurance need sin the commercial sector, and are looking for a commercial accounts executive to join the team, who will be responsible for managing renewals for the steel and constriction industry.
A Commercial and Personal Lines Insurance brokers providing Insurance solutions to both businesses and individuals with offices in Cheltenham now have the opportunity for Renewals Operation Manager to join their team.
This opportunity offers a Competitive Salary, Hybrid home working and a Leading Benefits Package.
Overview
To deliver the vision and strategy set for the department.
We are currently working with a fast growing insurance brokers, based in Andover who now have a nice opportunity for someone to join them to handle renewals on their Existing business team.
This broker want staff to come in and enjoy what they do, and stay for the long term.
This team here handle SME business, for shops, restaurants, pubs, and tradesman as well as some Property Owners and Commercial Combined too.
Posted by Acorn insurance & Financial Services LTD • £24K/yr to £28K/yr
What you will be doing
Reviewing an allocated renewal invite list.
General
The Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers.
Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries.
A well-established insurance group who has a number of sites across the UK and are a well renowned Wheels specialist now seek to appoint 2 new Renewal Advisors to join their Taxi Insurance team, based in Glasgow (G4).
These positions sit on their existing business team, with the purpose of the role being to provide renewal insurance quotations for Public and Private Hire insurance clients.
The role requires dealing with clients over the phone and via e-mail to ensure retention targets are maximised, through the provision of efficient communication & negotiation skills.