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JOIN US! BUBBLE CITEA is a locally renowned bubble tea brand. We are looking for great members to join our bubble tea family to delivering an amazing experience for our customers. People first is one of our values, customers and employees are very important to us. We focus on career development and promotion. If you are looking for a career and not just a job, you are in the right place! OUR MISSION Continuously innovate and improve our services and products to create the most memorable and happy experience for our precious customers. WE ARE LOOKING FOR Keyholder YOU WILL Be part of a support network working alongside the Store Manager Contribute to a teamwork environment by helping in problem-solving, customer relationships, and product quality Ensure product quality and customer service are met company standard Lead team members to maintain the cleanliness and upkeep of our kiosks Protect employees and customers by providing a safe and clean store environment Ensure operate efficiently and effectively by bubble baristas to accomplish daily duties Be responsible for protecting the store assets by following procedures for safety, stock handling, security, maintenance, and cash handling Remain calm & observant during busy periods or under unforeseeable situations and deploy the team members to ensure best customer experiences Manage and create content for the tiktok Complete the reasonable tasks that assigned by the company YOU ARE Ideally have experience in driving a high sales-focused culture in fast-paced food/beverage industry Be able to work flexible hours, including evenings, weekends or holidays Legally eligible to work in the UK An energetic person with positive thinking, with a 'can do' attitude Maintain regular and consistent attendance and punctuality Willing to learn new skills and share your knowledge with our customers & the team WE WILL Amazing opportunities for career progression Treat you a free bubble tea drink on breaks during the shift Offer you staff discount scheme on our lovely bubble tea drinks Provide you with great training to ensure you fit into the team as quickly as possible Strive to provide numerous opportunities to help your grow while being a part of BUBBLE CITEA Category: Food & Beverage
Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you! Join us as a Customer Assistant in our Hull Club offering a 16 Hour contract which includes evening and weekend shifts. The Role You'll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You make sure our Customers have an outstanding experience every single time they visit the Club to enhance their overall experience. Hit the Jackpot with Our Benefits Help@Hand a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS My Eva an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18