Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK.
Summary of Role
The Sales Manager will adopt a strategic approach to advance the Checks Direct brand and enhance sales revenue, playing a pivotal role in Business Development and Team Leadership.
Reporting to the Business Support Manager you will support the effective operational delivery of membership and customer subscriptions processing, finance reconciliation, departmental administration support and audit to agreed performance goals.
We are looking for an experienced Business Support Administrator for an immediate start temporary assignment based in Cardiff Gate.
This will include
Processing new membership applications and re-instatements.
As the Partnerships Manager, you wield ultimate authority over the core relationships between the company and its international panel of carrier partners.
This entails cultivating and leveraging key stakeholder relationships, ensuring the delivery of operational excellence, and serving as their primary point of contact for any insurer inquiries.
PURPOSE OF ROLE
The Partnerships team holds responsibility for overseeing, managing, and advancing the businesses' global network of carrier partners, ensuring their profitability, integrity, and sustainability.
An exciting opportunity to provide comprehensive administrative and personal assistance to members of the SMT and support the Facilities department.
Who are we
We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within a variety of sectors, from a network of offices across the UK.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
My client, a rapidly expanding agency is seeking an experienced Digital Marketing Manager with a solid background in managing digital strategies, leading digital marketing teams, and overseeing key client accounts.
Your role will encompass guiding multiple digital projects to fruition, maintaining clear and effective communication with clients, and nurturing the growth and development of client relationships.
Key Responsibilities
Oversee multiple digital projects, ensuring the team is briefed, client communication is effective, and projects progress smoothly.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.