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Major Players are working alongside a renowned creative agency to recruit a Client Services Director into their London based offices to lead the Client Services team across experiential and content. Are you ready to join an award-winning, industry-leading agency? We're seeking a Client Services Director to be the linchpin of our client's interactions and drive business growth. As the Client Services Director, you'll report directly to the Managing Director and serve as the primary interface between our agency and our clients. Your role will be pivotal in selling new ideas and solutions, nurturing client relationships, and enhancing the agency's offerings. Responsibilities: Forge strong relationships with senior clients through in-person meetings, shared insights, and industry events. Collaborate with the Account and Project management teams to develop creative solutions for prospective and existing clients. Identify growth opportunities within our client portfolio and tailor our services to meet their evolving needs. Develop strategies and proposals independently, with a focus on driving growth. Directly manage a team of Account Directors and Managers, providing guidance and support. Motivate and inspire the account team through regular one-on-one sessions and team meetings. Identify growth opportunities within existing accounts and pursue new business opportunities. Requirements: Multiple years of experience in professional client relationship management. Proven track record of managing high-value accounts and driving growth. Experience working with in Experiential Activations and Content Creation. Ability to plan and strategize at a senior level. Strong leadership and team management skills. Excellent communication skills, both written and verbal. Detail-oriented with strong budget management skills. Familiarity with creative processes and digital platforms. Ability to read and interpret sales performance metrics. Flexibility to attend evening events and travel as needed. Join us in shaping the future of our agency and delivering exceptional experiences for our clients. Apply now and be a part of our dynamic team!
We are inviting applications for Relationship Officers for an International Bank based in Manchester. Job Purpose : This is a profile for acquiring new customers which is predominately customer meetings for New Customer Acquisition Team. Individual is expected to work on creating channels for new business (CA Channel, Freight Forwarder Channel etc) Acquire new Customers for business bankingBusiness current, savings accounts and term deposits Foreign Exchange and Treasury Solutions Trade Finance including bills under collection, letter of credits, bank guarantees, SBLCs Consolidate and grow the payments, Deposit and remittance business from the acquired portfolio of customers Generate referrals for commercial real estate lending as well as for personal banking products Area of responsibility: Acquire good quality business banking customers across the below identified segments in your catchment areas (as defined by the bank)Exporters and importers High value local businesses (high value to be defined by the bank from time to time) Generate leads through research, developing connect with various market participants and develop a database of prospective clients, segmented by size of business. Research the client and sector to identify possible client needs and solutions Bank can offer. Generate leads through introducers, CA, solicitors to develop a database of prospective clients, segmented by size of business. Look at setting up meetings for you and more senior colleagues. Build and execute a tactical plan to achieve the budgeted objectives of new customer acquisitions, income generation Work diligently on the client level data provided centrally, by meeting the clients Daily client engagements (including face to face and telephonic meetings) to be done per thresholds defined by the reporting authority Active participation in community events, industry forums to generate new business opportunities Furnish daily business information to the reporting authority Record and report all client engagements to the reporting authority on a daily basis in a manner asked for by the reporting authority Liaise with the internal stakeholders, introducers and existing customers to originate referrals for new customer acquisition Facilitate competitor, market and customer intelligence to various Bank's stakeholders Plot the market opportunity and work towards increasing the banks market share in the identified segments Processing of all documentation for on-boarding and servicing of customers in line with the processes defined by the bank Liaise with the base branch / branches to ensure high levels of servicing to the clients Manage client expectations and escalations by liaising with various internal departments Undergo all the mandatory learning modules Key Skills and Knowledge Requirements: Willingness to go to market daily Sound understanding on SME and/or Business clients Selling, Negotiating, Networking Management skills. Strong presentation skills; ability to communicate with all levels in an organization. Disciplined approach to documentation, deal execution and client follow up. Self-motivated and self-driven Good interpersonal skills and team player Willingness to travel Functional knowledge of FX markets, trade finance (letter of credit, bank guarantees, LCs, documentary collections