Working as a Customer Service Advisor within our Collections team you will operate in a fast moving, customer contact center environment.
This role involves a telephony-based role where you will be on the phone speaking with our customers and by email to resolve outstanding account balances.
You will also be working alongside the wider collections teams and third parties to support our customers queries and come to a suitable resolution for all parties.
My client is a well-known, award-winning organisation within South Wales who is looking for an adaptable and passionate Senior Employee Relations Advisor to join them on a 12-month FTC basis.
Candidates will be required to work 37.5 hrs per week Monday to Friday between the operational hours of 8am to 6pm, with alternate Saturday mornings from 9am-1pm.
We are looking for enthusiastic Customer Service Agents to join a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls and email queries from existing customers and preforming administrative activities.
When a Saturday is worked the time is given back in lieu.