We are currently seeking a highly skilled and motivated Service Manager to lead our Community Equipment Service.
As a key member of the management team, you will have the opportunity to shape the strategic direction of our service, ensuring optimum resource utilisation, quality of service, and efficiency.
Key Responsibilities
Strategic Leadership: Lead the strategic direction of the service to maximise resource utilisation and enhance service quality and efficiency.
Key Responsibilities of a Reverse Logistics Manager
Oversee and manage return operations for UK and Ireland, including B2B Technical and Commercial, D2C Ecommerce, RDU, and CRN sectors.
Overview
As the Reverse Logistics Manager, you will play a pivotal role in managing return operations for various sectors including B2B Technical and Commercial, D2C Ecommerce, RDU, and CRN within the UK and Ireland.
You will be responsible for ensuring efficient and effective return processes, meeting business needs, and driving continuous improvement in return operations.
This role is responsible for E2E project management and delivery of the client on-boarding and change projects in Securities Services achieving the agreed scope, time, cost and quality outcomes for the client.The role provides for Project Management support within Europe, across Fund Administration, Transfer Agency, Middle Office, Global Custody and Trustee Services areas.
The role will also include line management responsibilities for a team of Project Managers based in the same location.
General
The Senior Project Manager will be accountable for the end to end management and delivery of change' for key Securities Services clients in Asset Owner & Management ("AO&M") sector that sit within the Global Project Delivery team.