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Zachary Daniels Retail Recruitment are currently recruiting for a Regional Manager for a customer driven retailer based on the South Coast in commutable distance from Southampton. With a salary of between £60,000 to £65,000 (dependent upon experience) plus bonus, car and benefits. We are looking for a Regional Manager that is passionate about delivering exceptional levels of customer service as well as maintain strong brand standards at all times and deliver company strategies and goals. As well as operational excellence the successful applicant will have the ability to make the region a great place to work and fit in with our clients positive and inclusive culture. To be our clients new Regional Manager, you will lead from the front, be commercial and be a proud shopkeeper who has a passion for coaching and developing your teams, combined with a passion for delivering world class customer service. As a Regional Manager, your accountabilities will include the following: To create a fun and empowering environment that will be put your colleagues and customers at the heart of everything you do whilst driving sales and KPI performance in stores Ensure the region trades legally with health and safety at the forefront. Training, coaching and developing your team. Ensuring that talent development is lived and breathed throughout your group. Give your colleagues a voice by creating and holding effective listening groups Lead the change agenda ensuring agility to match the changing customer demands Keeping up with current trends, enabling you to deliver sales, costs and profit Our client's Regional Manager role is the ideal position if you are looking to join a people centric brand that will encourage you to trade and deliver a great customer experience! To be successful for this position you will have a minimum of 12 months experience in a multisite fast paced retail environment and typically you would have managed in excess of 20 high street stores. In reward for your hard work, you will receive a salary between £60,000-£65,000 plus bonus, car and benefits. Zachary Daniels specialises in Retail Recruitment and can only consider candidates with previous Area or Regional Management experience. BBBH30495 NOTE - All emails from will be sent from the following domain @ zacharydaniels.co.uk & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
We are seeking a Senior HR Advisor who has a strong background of employer relations and HR generalist experience and preferably experience of supervision of HR team including HR Advisors & Administrators. A true HR generalist role, with a focus in providing strong support to managers and staff across all our service areas. In this varied role, you will work closely with the Head of HR in assisting with the development and implementation of key HR strategies. This role includes complex employee relations case resolution, statutory compliance, business support and ownership of key projects that deliver organisational and corporate objectives. A fantastic chance to achieve exposure to areas of HR that you may have never managed to work in before, but always been interested in. Your activities will include: Provision of specialist HR advice to managers on a wide range of complex HR issues Managing complex HR cases relating to discipline, grievance, performance etc and providing advice, support and guidance to HR Advisors on their caseload Researching and designing HR policies, systems fit for purpose and procedures Taking responsibility for a number of key HR projects within but not limited to the People Strategy action plan, working closely with the HR team and other colleagues Actively representing HR on various working parties and project groups Designing and delivering training to line managers on HR issues Supporting the delivery of organisational change and TUPE requirements Proactively monitoring developments within HR best practice/employment law, analysing their potential impact and identifying where change may be necessaryOversee the management of the advisors /or administrators, ensuring compliance and effective development is in place. Candidates Were looking for an experienced Senior HR Advisor who is a self-starter with a background in HR and some experience with managing a small team. This position is ideal for an experienced senior HR professional who is capable of working on their own initiative on a wide range of HR projects as well as supporting with ongoing casework. You must have a thorough understanding of employment law and have relevant experience of managing complex employee-relations cases. You will be creative and proactive to be able to work effectively with a range of different stakeholders: managers, internal communications, trade unions and the wider teams. You will need strong IT skills and excellent communication skills, together with the ability to multitask and manage multiple initiatives. Being approachable and the ability to coach others, no matter their confidence and ability, is an important requirement. You will be CIPD qualified/a member of the CIPD with relevant senior HR experience preferably in a unionised environment. Public sector experience would also be an advantage. Benefits include: Up to 29 days annual leave depending on service Hybrid working arrangements (subject to business needs) Ability to accrue up to 2 days additional flexi leave per month (subject to operational requirements) Defined Benefit Pension Scheme Gym membership discount 30% off Full Membership Confidential Employee Advice and Support Programme Excellent working environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your Company: A career defining opportunity has arisen within a financial services organisation, who are collaborating with NET Recruit to search the market for a Network Manager to work across the Southern region As a relatively new business, with astronomical success thus far and further predicted growth over the next few years, this organisation are revolutionising the banking industry, to transform and improve the experience the public have in accessing their finances. Within the business, this role will prove vital in the smooth daily running of various of hubs within the assigned area to ensure they continue to deliver and meet the needs of the communities that they operate in. This will include non-property related matters, stakeholder engagement, customer feedback, internal processes, complaints, and incidents; as well as supporting partnering businesses to ensure that services are continuously running and that expectations are being met by all parties involved. Your Role and Responsibilities While in this position your duties may include but are not limited to: Taking oversight of the day-to-day operations of the premises, handling incidents and complaints, overseeing customer and staff engagement, supplier management and invoice validation processes and implementing operational processes to ensure these key areas are running smoothly and that proper routes are in place to handle issues as they arise Conducting premise inspections to maintain standards, and leading relevant meetings to ensure that all premises and hub operators within the territory have the needed information to work to the required standards and that continuous improvement is at the forefront of processes Overseeing the management of the supply chain in a broad scope to ensure that services are being delivered to customers in an effective and timely manner Collaborating with the insights team to identify areas where activity is low, seeking ways to generate more activity and success and supporting the innovation team in the development of new initiatives to operate within expected standards Responsibly managing incidents and complaints from start to finish, in line with relevant policies and procedures and chairing incident and complaint meetings Managing all correspondence relating to the premises within the assigned territory, as well as producing reports and supporting documentation for onsite progress, issues and any further actions needed in the territory Providing support to the delivery teams in their ongoing efforts to develop and launch new premises and sites within the territory and further afield Running initiatives for customers to gain and understanding of their feedback into the daily effectiveness of the premises, in order to construct feedback and proposed plans to stakeholders and the delivery team to support recommendations for continuous improvement activities and new designs Striving to build and develop strong business relationships with partnering companies to ensure that they are delivering their services to agreed terms as well as seeking opportunities to enhance these deliverables where possible Predicting, mitigating, managing and documenting any risks associated with the premises in the territory and services being delivered, specifically within the innovation and operations functions What You Will Need To Apply: The ideal candidate for this role will have excellent experience within operations and regional/territory management within a multi-site business. It would be highly desired for this to be strengthened by specific experience in banking branch management or even retail site management, as these will be relevant to the industry in which the business operates in. Applicants must be able to display exceptional communication abilities, both in written and verbal forms, alongside strong operational management, organisation, and problem-solving skills. The landscape and parameters within this role may change daily, due to a number of variable factors and potential risks, therefore applicants should be competent in managing a changing and dynamic workload. Previous stakeholder engagement skills are coveted, particularly with banking staff and/or banking organisations if possible. Candidates MUST have a valid UK driving license, with access to their own car and either have or be able to assign business grade vehicle insurance. Mileage will be covered by the company and re-imbursed. What You Will Get In Return: On offer, for the successful candidate, is a competitive salary, which will be dependent on previous experience and industry exposure. This will be offered alongside a highly attractive rewards package, that will include an outstanding above market average pension, of up to a 15% employer contribution. Additionally, there will also be the potential for a discretionary bonus, dependant on business performance, a generous base holiday entitlement of 30 days plus additional bank holidays and also further healthcare cover and income protection insurance This role will be worked in somewhat of a remote capacity, with the successful applicant able to work from home rather than an office location, with the expectation that there will be relatively frequent travel (weekly) to premises and sites within the assigned territory and potentially further afield. This should be conducted within the personal car of the position holder; however, mileage will be re-imbursed. Additionally, as a growing and highly successful business, this is an excellent time to join, allowing for fantastic personal career growth and development in the coming years as the business' needs continue to increase. There will also be good support to manage any training and skills needs the position holder may have in order to ensure that knowledge and abilities are kept relevant. To enquire further about this position, please reach out to: Shauna Murphy - Talent Acquisition Specialist M: E: