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Facilities Manager Job Opportunity - Gateshead! Our esteemed client, a leading provider of expert advice and services in the property and facilities management industry, is seeking a dedicated Facilities Manager to join their team in Gateshead, on a permanent contract basis. With a commitment to excellence and a focus on delivering outstanding customer service, this is an exciting opportunity to contribute to our client's mission of providing top-tier services and achieving exceptional results. Role Overview: The Facilities Manager will deliver top-tier customer service and manage Health, Safety, and Facilities across multiple properties. This includes implementing agreed service levels for Hard and Soft services, property strategy, and management standards. The role involves preparing, monitoring, and executing budgets within agreed parameters. This site-based role operates primarily from headquarters building, providing all necessary services to that building while also overseeing a neighbouring light industrial property and a recently refurbished multi-tenant office building. Location: Team Valley, Gateshead, fully office-based Hours: Monday - Friday, 8AM - 4PM or 9AM - 5PM, (35-hour week with a 1-hour lunch break) Contract Details: Permanent, Full Time Salary: £35,000 per annum Benefits & Perks: 25 days of annual leave, Birthday leave, Volunteering days, Cycle to work scheme, Eye care vouchers, Pension contributions, Health and well-being support, Dental plan, Gym membership, Technology discounts, Menopause support, Employee Assistance Programme, Discounts and offers, Bonus scheme (discretionary). Responsibilities: Building and facilities management, across three office/business centre locations. Point of contact and support for tenants. Maintain awareness of building projects and events to provide optimal support to tenants. Conduct daily walk-throughs to ensure cleanliness, safety, and property systems are operating and liaise with contractors to maintain high standards. Assist in maintaining compliance with H&S regulations, including emergency preparedness and evacuation procedures and participate in safety training and drills as required. Communicate Fire Risk Assessments and H&S Reports to tenants and clients. Proactively monitor property service charge expenditure, identify potential service efficiency Assist Property Management Surveyor with Property Service Charge Budgets and Reconciliation Report regularly to the FM Director on operational matters and Property Management Surveyor. Demonstrate flexibility in working hours as needed. Other similar general and administrative tasks, occasional company initiatives as required by the line manager. Essential Qualifications and Experience: At least 5 years of experience in facilities management, with a full understanding of Managing Agent responsibilities. 2 years in a self-managed, Front of House, or customer service role. Strong knowledge of soft services aspects of facilities management. Good understanding of hard services in the facilities environment. Proficiency in Microsoft Office Suite and strong IT literacy. Excellent verbal and written communication skills. Self-starter with the ability to work independently and take initiative. Core Values: Personal Service: Permanent, on-site managers for larger buildings and mobile managers for smaller properties. Expert Solutions: Ensuring employees have high technical knowledge supported by field experts. Health & Safety Compliance: Prioritising safety and preventing harm. Ethical Procurement: Using local and expert suppliers. Career Development: Providing training and career growth opportunities based on core competencies. Desirable: Experience with 'smart' building technology. Membership of IWFM. NEBOSH Qualification. Experience in contractor monitoring and reviewing contractor RAMS. If you are a driven and passionate individual with experience in facilities management, we want to hear from you. To apply for the position of Facilities Manager, please submit your resume outlining your relevant experience and interest in this role. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you. Join our client's team and contribute to their commitment to excellence and exceptional customer service. Apply today! Due to the high volume of applications, we are unable to provide individual feedback. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.