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HR Advisor - Part Time - East Grinstead - Hybrid Working Lloyd Recruitment is excited to partner with a leading organisation in search of a dynamic HR Advisor to cover maternity leave on a 15-month FTC. If you're passionate about HR and looking for a role where you can make a real impact, we want to hear from you! What's in it for you? £38k pro rata Hybrid working Company pension Company sick pay Flexible on hours and days (ideally 3 to 4 days per week) Working within a large and supportive HR team Purpose of the Role: As a HR Advisor, you'll build effective working relationships at all levels, providing essential advice and guidance on HR policies and issues. Your role will ensure the communication of good HR practices and support the organisation's people strategy. Key Responsibilities: Foster strong working relationships with staff, offering advice on HR policies Collaborate with the HR Manager to refine HR policies and processes Maintain up-to-date HR policies on the Intranet Enhance consistency in HR practices across the organisation Offer generalist HR support, designing solutions tailored to the business needs Provide confidential support and advice to employees on employment and welfare issues Assist in coaching and developing line managers through various support mechanisms Monitor sickness trends and manage absence proactively Liaise with Occupational Health providers as needed Keep HR Intranet areas updated Stay informed on external HR trends and initiatives Guide the HR Administrator and ensure accurate maintenance of SAP systems and personnel files Regularly review and maintain the SAP HCM system and staff records Ensure accurate tracking of staff absence and leave Manage contractual changes in SAP, adhering to payroll deadlines Share SAP HCM knowledge and train HR team members to prevent errors General Administration: Optimise HR administration processes for efficiency Act as the main point of contact in the HR Manager's absence Attend off-site HR events as needed Foster a supportive and continuously improving HR team environment Assist the HR Manager with various HR projects Essential Skills & Experience: Generalist HR experience, including recruitment, employee relations, grievance, and disciplinary procedures Ideally CIPD level 5 qualified, however will also consider QBE Experience working within a HR team, managing HR related matters within a large organisation Excellent interpersonal and negotiation skills High level of personal integrity, with respect and empathy for others Strong organisational and analytical skills Keen attention to detail Proactive problem-solving approach Strong communication skills Knowledge of SAP and G Suite Commitment to continuous learning and improvement Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Are you a recent graduate or school leaver looking for your first office job? Do you want to kickstart your career in an office setting, gain a qualification, and earn a competitive salary? If yes, then we'd love to hear from you! Or perhaps you have been working in retail or hospitality and are looking to get your weekends back! This may be the role for you! Multiple positions are available, so get in touch NOW! Lloyd Recruitment Services is pleased to work with a reputable business in the East Grinstead area currently seeking entry-level customer service professionals for a Level 2 Customer Service Practitioner apprenticeship. What's in it for you? Salary: £18,500, rising to £26,000 after successful completion Holidays: 25 days plus bank holidays Pension: Generous contributory scheme Perks: Free onsite parking, discounts at various retailers Work Setup: Hybrid working - 3 days in the office and 2 days working from home The Role: Apprenticeship: Level 2 Customer Service Practitioner programme lasting a minimum of 12 months (plus a 3-month end placement assessment) Responsibilities: Handle customer enquiries via telephone and email Resolve customer complaints to required standards Provide an exceptional level of customer service Promote a wide range of services and products, ensuring compliance with all standards Engage in inbound and outbound calls, emails, Webchat, and social media as needed Key Requirements: Confident, empathetic, and passionate approach to customer service Good communication skills, both written and verbal Ability to adapt to new systems, changes, and procedures as required Experience: Exposure to a customer service environment (retail, hospitality, office) is advantageous but not essential as full training and support are provided Attributes: Strong work ethic and excellent timekeeping Essential Criteria: Education: Level 4 or above in English and Maths Good communication skills, both verbal and written Ability to demonstrate a confident, empathetic, and passionate approach to customer service Ability to adapt to new systems, changes, and procedures as required Additional Info: Hours: 35 hours per week, Monday to Friday - shifts vary between 8:30 am and 6:00 pm Location: Based in East Grinstead, with a mixture of home and office work Start Date: 8th July 2024 Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.