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About the opportunityAn important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don't need optical experience to join us as a Retail Assistant, but you will have worked in a retail or a customer-facing environment. This is a fantastic opportunity to join a business that puts the customer at the heart of everything we do. Full training will be provided, and your responsibilities include: Build great relationship with customers by listening and understanding their needs.Help our customers find the perfect products tailored to their lifestyle and requirements.Order and dispensing of glasses and contact lenses.Providing aftersales support through adjustments.Work together as part of a team.Administrative tasks associated with the store in which full training will be provided. About youYou love working with people and enjoy working as part of a team. You will support our customers, welcoming them into our store with a big smile. You will try to deliver the best customer experience possible. If you are a customer advisor, sales assistant, or passionate about providing great service we would love to hear from you. You will help our customers find their perfect eye wear needs. You are passionate and enthusiastic about delivering fantastic customer service. You enjoy learning about new products and brands, and the technical and regulatory aspects.Our Benefits Great compensation package plus discretionary bonus schemePension schemeOne of the best staff discounts in the UK22 days holiday plus bank holidays with opportunity to purchase moreAdditional flexible benefits that allow you to create a package that best suits your individual needs including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more.Excellent opportunities to develop with career opportunities across Boots Opticians including franchise, Retail and Pharmacy. Why Boots?Boots Opticians is one of the leading optical chains in the UK. Our purpose is to help everyone see what's possible, so we're looking for people who go the extra mile to change things for the better for our customers and our team members. Bring your skills to a business that offers genuine career progression thanks to diversity of stores and roles and expect to be supported and developed.Our Diversity and Inclusion commitmentDiversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.What's next?Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. If you are successful at interview, please be aware that all contract documentation will refer to this role as Optical Consultant Foundation.
The hourly rate for this role is £12.36 and up to £13.53 across selected locations within London.Are you passionate about customer care and delivering the best Pharmacy services? We are looking for Phlebotomists to join our healthcare teams and play a key role in delivering Phlebotomy services to the local community. About the opportunity Our Future Health is a Charity who are working in partnership with the NHS, aiming to be the UK's largest ever health research programme, bringing people together to develop new ways to prevent, detect and treat diseases. The Our Future Health programme will collect information from millions of volunteers across the UK in order to help people live healthier lives for longer; through transforming the prevention, detection and treatment of conditions such as dementia, cancer, diabetes, heart disease and stroke.Your role as a Phlebotomist will be to greet volunteers, verify their details and take health measurements and venous blood samples (phlebotomy) whilst maintaining the integrity of all participant information and blood samples. Your main duties will include: Greeting participants and verifying their detailsExplaining the phlebotomy procedure to participantsClerical duties such as management of appointment booking process for the phlebotomy serviceTaking various participants measurements, such as height, weight and waist circumferenceTaking and maintaining venous blood samples from participants according to UK guidelinesMaintaining quality of service delivery by following Standard Operating Procedures and adhering to health and safety standardsEnsuring samples are prepared for delivery to the correct laboratory within required timescalesOrdering and maintaining adequate stock of requisite materials needed to deliver serviceCommunicating with the in-store Pharmacist and the pharmacy team to assure safe and appropriate provision of the service What you'll need to have Previous experience working as a Phlebotomist is desirable, however we will consider applicants without experience and full training will be providedAbility to work calmly under pressureEmpathetic, approachable and able to interact sensitivelyDigitally savvy and comfortable with embracing technologyA passion for customer care and working in HealthcareAbility to work as part of a busy teamPrepared to learn and be comfortable in completing a Healthcare training Programme at NVQ2 or equivalent Our benefits Competitive holiday allowanceBoots Retirement Savings PlanDiscretionary annual bonus schemeGenerous staff discount We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you, click here click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility). Why Boots We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, and we are passionate about embracing the diversity of our colleagues by providing a positive and inclusive working environment for all.At the heart of everything we do at Boots, it's with you, that we can continue to change for the better.To find out more about life and careers at Boots, click here. What's next If your Phlebotomist application is successful, our in-house recruitment team will be in touch to arrange an interview. If you have not been successful on this occasion you will be notified by email. This role is subject to completing a DBS/PVG check.We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours.If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to enable you to be at your best.