Forde Recruitment are currently recruiting a Customer Relations advisor on behalf of our Global Automotive client in Bruntingthorpe.
The Customer Hub is accountable for the delivery of customer service excellence to our clients customers across our portfolio of products and services, ensuring full delivery of contractual obligations including achieving KPI's, management of day-to-day process and reporting requirements.
Scope of Role
The Account Co-ordinator is responsible for carrying out a range of administrative tasks to support both customer and business objectives, aiding the retention of customer relationships, through ensuring mutually agreed business objectives and service level agreements are achieved.