Our client is looking for an experienced Customer Service Administrator to join an established team, where you will be the first line of support for all client queries, assisting with and coordinating delivery requests and onboarding new clients.
The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical enabling them to deal with all associated administrative tasks.
Duties
Onboarding new clients ensuring all required contracts, documentation and Health & Safety procedures and obtained.
We are looking for an experienced Administrator / Coordinator where you will be responsible for onboarding customers to ensure a smooth transition and contractual obligations are met.
The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical.
You will deal with all associated administrative tasks, which will include uploading contracts, organising Health & Safety protocols are completed, as well as sending all information to the clients including manuals.
Process customer orders promptly and accurately, minimising errors and ensuring customer satisfaction.
Job Overview
As a Customer Service Administrator, you'll be an integral part of the team, managing the end-to-end customer journey.
Acting as the liaison between customer needs and operational execution, you'll ensure seamless coordination of orders, deliveries, and post-sales support.
Dealing with all aspects of telephone sales including entry onto database.
Generating and processing quotations and sales orders in a timely manner.
General
We are recruiting on behalf of our well established client for an experienced Sales Adminisitrator/Internal Sales person who are based within the West Bromwich area of the West Midlands.
We are recruiting some exciting customer service and administration opportunities to join a friendly and supportive team within a growing manufacturing company.
Main duties for each role:-
The roles offer excellent training and progression opportunities.
We are excited to be recruiting a Sales Order and Billing Coordinator to support a manufacturing company based in on the outskirts of Oldbury/West Bromwich.
As the Sales Order and Billing Coordinator, you will be responsible for overseeing and managing the various Sales and Service orders whilst ensuring they are completed in a timely and accurate manner.
Your role will provide essential support to the UK and Ireland Direct business in providing efficient and Proactive management of all orders and day-to-day core activities to drive exceptional results across the business.