This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call.
No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.
Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.
Initial 12 month contract and the position will be require one day a month in the London/Reading office.
MUST HAVE: Aruba Clearpass / Palo Alto / Zscaler
What you'll be doing
Act as a technical lead in delivery of projects acting as a network security SME, ensuring that solutions remain in scope and are aligned to agreed business requirements, appropriate delivery methodologies are followed and that effective governance is applied;.
SSE Business Energy's core business is supplying energy in a reliable and sustainable way to over 5000,000 business customers in the UK ranging from start-ups to large national corporates.
Through leveraging the strengths of the SSE Group SSE Business Energy can support our customers to adopt a sustainable business approach through the provision of renewable energy, energy optimisation services and advice on how to use sustainability to drive business advantage.