Office based - Birmingham Service Centre - B24 8TG
Job purpose
To provide the Operations Manager with a high level of call taking activity and data entry within the Call Centre customer service department, serving the community in partnership with the NHS.
Do you have experience within a call centre environment, with a passion for helping people with the ability to make people feel listened to and valued?
If you are a confident, compassionate and positive person who always delivers a first-class customer experience during difficult times this is the role for you.....
Are you looking for an opportunity where you can really make a difference and take ownership of a problem and see it through to the end?
Posted by Dawn Ellmore Employment Agency • £20K/yr to £28K/yr
What experience is required?
This role would be great for a candidate with some existing IP experience, who is trained in IP systems and well organised.
We are working with a reputable law firm in the West Midlands, who are seeking a Trade Mark & Designs Renewals Administrator to join their team on a full-time, permanent basis.