We have an exciting opportunity to work with our higher education client based in Uxbridge.
Job description
To provide excellent advice and information services to staff,students, contractors and visitors incorporating good customer liaison skills and continuously endeavouring to develop a comprehensive knowledge of the University, its structure, personnel and practices.
- Greet and assist visitors, ensuring a welcoming and professional reception area.
- Answer and direct phone calls, taking accurate messages as needed.
General
About Us: We are working in partnership with a company based in Angus, together we are currently seeking an experienced Receptionist/Administrator to be the first point of contact for our organisation and provide vital administrative support.
To investigate, resolve and respond to formal and information senior level MP/member enquiries and complaints, including from the Ombudsman, regarding the services delivered by Housing Options service within statutory and corporate deadlines and foster a positive relationship with members in relation to their casework.
To provide an efficient and responsive casework review service, ensuring that all reviews and county court appeals are dealt with in accordance with legislation, Council policy, and statutory deadlines.
Acting as a lead officer in liaising with clients and Council solicitors in reviews and when defending County Court Actions.