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SOCIAL MEDIA DATA ANALYST - INITIAL 6 MONTH CONTRACT - INSIDE IR35 Loriens leading Public sector client is looking to expand their Media team by adding an experienced Social Media Analyst to the team on an initial 6 month contract. Main Duties Lead on social media insight and audience research projects, seeking guidance and working with other professions across the team and wider organisation as required. This will involve analysis of large volumes of quantitative data as well as written analysis. Share findings with colleagues across the organisation to inform strategic decision-making on communications activity. Work on the configuration, maintenance and continual improvement of social media data collection and visualisation tools, including live dashboards, working with suppliers to resolve issues as they arise. Undertake social listening for key announcements, including writing regex based queries using social listening tools, producing reports and sharing these with stakeholders Produce reports tailored to the needs of internal audiences, evaluating the performance of social media activity on the social media channels on Facebook, Instagram, X/Twitter, LinkedIn and YouTube, drawing out actionable insights to inform future content and optimise its performance. Develop processes for integrating new tools or platforms into our social media dashboards and regular reporting, seeking guidance and personal learning where required. Produce templates and replicable report creation processes which can be utilised by other members of the team. Train colleagues on best-practice social media data analysis and evaluation. Maintain and disseminate training materials and promote learning opportunities as they arise. Essential Criteria Proven data analysis skills and experience, using MS Excel, Google Sheets, Google Data Studio, Google BigQuery, or similar tools Understanding of social media and web analytics and terminology, including in-platform analysis and reporting tools on Facebook, Instagram, YouTube, and Twitter, and third-party providers such as Adverity, Hootsuite, SproutSocial and Brandwatch Experience of using data visualisation tools such as Google Data Studio, Tableau or Power BI to provide dashboards and insights reports tailored to the needs of stakeholders Strong written communication skills, with the ability to explain data analysis to non-expert internal stakeholders trong problem solving and analytical skills, with the ability to work independently to find innovative solutions. Adaptable in applying analysis tools or techniques to new contexts. Desirable Criteria Experience of using and configuring social or marketing data sources via APIs using a tool such as Adverity, Funnel, or Supermetric Experience of using Python, Regex, or SQL to extract and analyse data Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. The Opportunity In this role you will be reporting into the Incident Team Leader, the man responsibility of the Business Analyst is to review and resolve Corporate Incidents for our clients. You will be investigating and analysing the cause and planning the actions required to rectify the issue by self or relevant parties. To ensure that Corporate Incidents are delivered in line with client and regulatory expectations. You'll be: Involved in any elements of the CI process from initial investigation, population analysis, planning of activities, calculation of detriment, root cause fix and customer remediation. Ensuring rectification is completed in accordance with Life & Pensions Regulations, TCF (Treating Customers Fairly) principles and Phoenix Remediation Frameworks Taking ownership of activity within individual Corporate Incidents to ensure agreed actions and timescales are met, including handling complex and technical pieces of work. Making decisions taken against Incident procedures and regulatory guidelines to ensure customers are put back into the position they should have been. Liasing with internal stakeholders, policy holders, advisors and external clients are involved and receive appropriate communications. Meetings with all relevant parties organised and facilitated. You should apply if you have: Strong knowledge of Life and/or Pensions Excellent communication skills Proficient skills in MS Office Word, PowerPoint Strong analytical skills Experience working within financial services and to FCA Guidelines The Perks Company pension scheme Discretionary Bonus Scheme 25 days holidays 8 bank holidays Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools. Access to our Confidential Helpline is available to be used by you and your family.
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources. We are currently working with our client, Royal London to find twoPMO analysts: a Delivery PMO Analyst (9-month long contract) and a Portfolio PMO Analyst (12-month long contract). Both roles are based in Edinburgh (hybrid working pattern). Royal London is a financial services company with a difference. As the UK's largest mutual life, pensions and investment company, we're owned by our members and work for their benefit, not for shareholder profits. We've grown rapidly and have been recognised as one of the UK's top rated places to work. Today, Royal London has over £114 billion of funds under management, and around 3,500 employees working in six offices across the UK and Ireland. We've worked hard to become experts in our specialist markets, building a trusted brand - and our teams have plenty of awards to show for it. Whatever team you're interested in joining and whatever role you play, we'll help you to make a difference. As a PMO Analyst, you will: Delivery PMO role: Support with the oversight, control, and reporting for a £7m programme of work in the customer portfolio Produce a monthly dashboard to support key business stakeholders Track delivery health across multiple customer programmes Portfolio PMO role: Support with the production of portfolio reporting, planning activity, and oversight Centre of Excellence support in the design and implementation of change standards What we're looking for: Experience of working in a PMO role in the financial services industry Good communication and stakeholder engagement skills Good organisational and prioritisation skills Ability to create reports This client will only accept workers operating via an Umbrella/PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our sourcing specialists now. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.