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Job Title - Recovery and Arrears Administrator Location - First Floor, Spectrum 6, Spectrum Business Park, Seaham, SR7 7TT Contract - Temp 12 week Hours - 37 Role summary - The Recovery and Arrears Administrator will be responsible for assisting and supporting the Income Team in delivering an effective and customer-focused service to all stakeholders. The role involves gathering and recording accurate and reliable information to enable the Income and Recovery team to provide a professional and accurate service. Key Responsibilities: Assist with preparation of accurate and timely information Update the housing management and other systems used in the service as and when required ensuring the accuracy of information held therein Support the team in contacting tenants in the delivery of an effective income and recovery service Make outbound and take inbound calls as required Ensure policies and procedures are followed Assist with the collation and reporting of performance information Promote and maintain excellent customer relationships, adopting a customer-focused approach at all times and support the team in the development of the service Be responsible for own professional and personal development Requirements: 5 GCSEs or equivalent including Maths and English Experience of working in a team environment Experience of managing rent arrears and income streams Experience of working to deadlines Data Entry Experience Experience of working in a service delivery environment Experience of the provision of advice and support to tenants on welfare benefits Experience in the preparation of performance information Retrieval of documentation Competent IT skills Good communication skills Knowledge of the current welfare reforms issues Good administrative and information technology skills The ability to manage workloads to meet tight deadlines to meet performance targets Ability to deal with difficult situations in a professional manner If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call George at Service Care Solutions on or send an E-Mail to
Administrator Job Description Worcestershire County Council are looking for an experienced Administrator to join their team. As an Administrator, you will be responsible for providing administrative support to the Special Educational Needs Team. Your duties will include: Undertaking administrative duties to support the SEND Casework Team Monitoring and maintaining in the information database, supporting the Caseworkers to meet deadlines, and maintaining strong relationships with parents/carers, educational settings and other professionals Overseeing the administrative process of the annual review system Responding to online and telephone queries from parents/carers, educational settings, WCF staff and other professionals Supporting formal and recurrent meetings, booking meeting rooms, preparing the agenda, relevant documentation and minute taking where required Requirements The ideal candidate for this role should have: Experience of working in an administrative role NVQ Level 2 or equivalent qualification English and Maths GCSE An understanding of parental and provider perspectives in relation to children and young people with SEND How to Apply If you are interested in this Administrator role, please submit your CV