The Product Support Investigator is responsible for logging, assessing the reportability of end-user complaints, and conducting investigations in accordance with site procedures and regulations.
As the Lead Analyst you will lead a team of 4 analysts, managing the delivery of long and short term projects surrounding digital customer behaviour, product engagement and content performance.
An exciting opportunity working for a leading media publishing company as a Lead Analyst (management experience of at least two required).
You will work closely with various departments within the business to provide actionable insights to improve decision making, content commissioning, and ultimately customer acquisition, engagement and retention.
Supports team on projects/validation by providing the necessary analysis required.
Perform accurate analysis and reporting of analytical samples in compliance with Pepsi Co Global procedures and standards.
Responsible for the sample preparation and analysis of samples using a range of analytical techniques including tit rations, moisture analysis and NMR.