This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
Our Client is a highly successful leader in their field who have been trading for over 30 years and looking to maintain that status with an exciting and challenging growth plan for the next 5 years.
With a mix of own label and branded products, they sell to c2000 customers across several countries including the UK.
Take day-to-day responsibility for managing Tech Transfers, trouble-shooting activities, and project management to secure existing manufacturing processes and active ingredients supplies and support new product development within the group.
General
This position is a full-time permanent role which will be office based in Surrey with blended (hybrid) working arrangements currently in place.
Our Client develops and distributes innovative, high-value specialty pharmaceutical products.
As the Quality Specialist, you will play a pivotal part in upholding the company's commitment to quality and compliance with ISO 13485 standards.
Through events, resources, and patient information, my client aims to empower both medical professionals and patients on their journey to improved orthopedic health.
TEC Partners is pleased to have partnered with a pioneering medical device company dedicated to improving the quality of life for patients through next-generation orthopedic implant devices.
The role will lead their safety strategy across the region, focusing on safety compliance, performance and behaviour.
Your new company
Hays is working exclusively with BOC, who are well-known within the UK and Ireland as they are the largest provider of industrial, welding and specialist gases.
A very modern, established and growing manufacturing company who precision machined parts and solutions to various industries including Aerospace, are on the lookout for a Quality Inspector / Quality Technician to join their team.
You will benefit from a modern, clean and cutting edge technology environment, backed by a great and supportive team where you will have scope to learn, progress and develop your career.