This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
This role will get to be part of a high performing, global team of governance professionals.
OGC is therefore committed to promoting a culture of diversity and inclusion where all colleagues are treated with respect and afforded fair and meaningful career opportunities.
We in the Office of the General Counsel ("OGC") believe that diversity of opinion, approach, perspective and talent are the cornerstones of a thriving and innovative team.
The workforce consists of differing seniority levels, skill mixes, team sizes and talent pools delivering diverse operational models, processes, and procedures.
Within Outsourcing Business, the Pensions Administration Manager role is an exciting opportunity, requiring effective communication across the various lines of business, and is pivotal to the business as we grow.
In WTW's Outsourcing Business, Admin Operations consists of close to one thousand colleagues providing a pension administration facility for clients of varying size across a variety of complex schemes.
You will be joining Insurance Consulting and Technology (ICT) at an exciting time of transformation as we work on improving the delivery of value for customers and the business.
The ideal candidate will have excellent communication skills, experience working with multiple stakeholders, and a track record in Azure and Observability platforms.
We are seeking a Site Reliability Engineer to join our SRE team based in Reigate.
The workforce consists of differing seniority levels, skill mixes, team sizes and talent pools delivering diverse operational models, processes, and procedures.
Within Outsourcing, The Pensions Operations Manager role is an exciting opportunity, requiring effective communication across the various lines of business, and is pivotal to the business as we grow.
WTW's Outsourcing Business, Admin Operations consists of close to one thousand colleagues providing a pension administration facility for clients of varying size across a variety of complex schemes.