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Job Title: Quality Assurance Officer Salary: Competitive Salary Location: Ashford An excellent opportunity has arisen with my client, a leading non-profit organisation based in Ashford. We are seeking an experienced Quality Assurance professional to join a growing team, reporting directly to the CEO. The successful candidate will promote quality achievement and performance improvement across global operations and will have significant experience producing audit related documents and procedures. Duties include: Promote quality achievement and performance improvement across global operations. Assessing service specifications and member requirements Control, implementation, and ongoing maintenance of comprehensive quality policies, processes and procedures. Work methodically to and working towards the establishment of a clearly defined management system that all staff can apply Set up and maintaining controls and documentation in the management system Collate and analysing performance data to defined parameters Collate of data required for management review activities Draft technical and management system reports and collation of data for review purposes Coordinate the internal audit programme Provide training to the relevant stakeholders on quality-related projects Drive towards completion of projects and performance objectives Work closely with other departments to establish quality related metrics, identify performance Provide improvement opportunities and implementation on approval Promote quality and achieve performance improvement across the audit team Agree auditor performance objectives and measures. Ensure audit team objectives and performance is monitored and objectives are met Collate and analyse performance data against defined parameters Review audit reports to ensure that the audit team produce high quality audit reports Produce audit related documents and procedures. Identify and immediately report significant findings which could adversely affect risk to the business Coordinate and lead the internal audit program. Ensure that internal audit assignments focus on key risk areas and are performed efficiently and on time. Ensure that third-party audits are conducted in accordance with governance, policy and procedure. Document internal audit findings and draft audit reports, ensuring that audit issues are communicated and resolved as early as possible. Manage feedback processes and follow-up of reported internal audit findings. The successful candidate will have/be: Demonstrable experience in a similar role Demonstrable experience in the management and implementation of quality management systems. Knowledge of risk assessment methods Knowledge and experience of internal/3rd party audit methods Experience of managing quality issues across a multi-site organisation Demonstrable experience in resolution of customer complaints and CAPA Experience in conducting audit and managing audit schedules (internal and third party) Demonstrable experience in writing policies and procedures and managing document control systems Experience in monitoring and improvement of quality related metrics Experience of ISO9001, ISO17024 & ISO17021 Package: Competitive Salary Discretionary Bonus Scheme 23 Days Holiday Flexitime Good Pension Scheme Gym Membership If you feel you meet the above criteria, please apply online for immediate consideration. This role is being handled by Harrison Rowe, Legal & Compliance Specialist for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment. By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
? Quality Assurance Administrator ? ?? Join a leading organisation in the pursuit of excellence! ?? Are you an experienced Quality Assurance professional looking for a new challenge? Our client, an established organisation in the Manufacturing Industry is seeking a dedicated and detail-oriented Quality Assurance Administrator to join their team. This is a fantastic opportunity to contribute to maintaining the highest standards of quality and compliance within their industry. ?? The Role ?? As a Quality Assurance Administrator, you will be responsible for overseeing and maintaining our client's Quality Management System (QMS). Your primary objective will be to ensure that products and services provided by the organisation consistently meet internal and external legal requirements and standards set by regulatory bodies. Join our client's team and become an integral part of their commitment to delivering excellence. ?? Key Responsibilities ?? Manage our client's Quality Management System (QMS) database and logs, ensuring accuracy and integrity. Maintain comprehensive and accurate product quality records, ensuring compliance with industry standards. Collaborate with suppliers to address and maintain the quality and standard of products supplied. Generate and review standard operating procedures (SOPs), ensuring accuracy and relevance. Handle suppliers and customer complaints, following correct procedures to ensure timely resolution. Coordinate and schedule document control reviews, maintaining a high level of accuracy and efficiency. Identify and evaluate risks and opportunities for improvement within the Quality Assurance function. Conduct annual internal audits, ensuring compliance with internal and external requirements. Prepare for and manage external audits from recognised bodies such as BSI and Customers. Host audits for key suppliers, maintaining strong relationships and ensuring compliance. Manage supplier and customer questionnaires, maintaining up-to-date information. Ensure ongoing compliance with industry regulatory requirements, keeping abreast of changes and implementing necessary updates. ?? Experience Requirements ?? To be successful in this role, you should have: Strong knowledge and understanding of Quality Management Systems. Excellent attention to detail and accuracy, with the ability to maintain comprehensive records. Experience collaborating with suppliers and resolving product quality issues. Proficiency in generating and reviewing standard operating procedures. Exceptional problem-solving and communication skills. ? Join Our Client's Team Today! ? Become part of our client's innovative and dynamic team, dedicated to providing exceptional products and services. With our client, you'll have the opportunity to contribute to the ongoing success of their Quality Assurance function, while enjoying a competitive salary of 24k to 35k - depending on your level of experience. ?? Bourne End ?? Full-Time Position ? Regular Office Hours If you have the skills, experience, and passion for quality, apply today by submitting your resume and cover letter. Our client is eagerly waiting to welcome their newest Quality Assurance Administrator to their team! ? Apply Now and Make a Difference! ? Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.