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JOB DESCRIPTION - Operations Officer - Project mangement Job Location: Evesham. Job Type: Full-time (Mon-Fri). The Role: Reporting to the Head of Department you will provide a leading role in the development and growth of the business, leading the creation and implementation of new services; supporting the progression of existing administrative functions; facilitating and ensuring high standards of services quality across the business. The role will engage with all areas of the business and also with clients and suppliers. Key Activities: Work collaboratively with colleagues across the business in the following key areas: Compliance o Creating and distributing compliance logins; recording compliance events and outcomes. o Administering claims handling authority across the business. o Administering internal audit and application of outcomes within continuous improvement. o Support in the preparation for client audit and administration of subsequent actions. Service development o Take a leading role in project work, typically in role of Senior Supplier and/or as project lead of minor projects. o Take a leading role in the design of new services; customer journey mapping; stakeholder analysis; process mapping; defining roles and responsibilities; determine appropriate management and performance metrics. o Work with clients, colleagues and service partners in the course of service development. o Ensure focus on the quality of customer experience, cost management and process efficiency. o Lead change management, ensuring the considered engagement of stakeholders and end-users. Quality assurance o Collaborate with colleagues in the continuous improvement of existing services. o Support colleagues and service quality through training initiatives. o Implement performance measures and monitor service quality, taking a lead to support team managers in continuous improvement. o Act as a key point of contact for clients in relation to process queries. Participate in any internal or external training as required, including CII, Project Management and Lean Six Sigma qualifications. The company will cover the cost of all training fees but reserves the right to claim back some or costs should you leave the company within a specified timeframe (as stipulated in the contract of employment). Abide by all relevant legal requirements, industry guidelines and company standards. Actively participate in team discussions to highlight issues and promote group learning. Perform other tasks as reasonably required by Line Managers or Senior Management. Skills and Experience required: Proven track record in an operational support role, Project managment ,engaging or leading service development and improvement. Extensive experience in a project environment is essential. Experience in a project management role is desirable. Strong verbal and written communication skills. Ability to present to c-suite colleagues and clients is essential. Excellent interpersonal skills. Able to quickly build positive and effective relationships. Well organised with excellent time management skills. Able to multitask effectively to meet varying deadlines. Excellent attention to detail and high levels of accuracy. Confident and comfortable working independently or under instruction. Strong IT skills, including MS Word, Outlook, PowerPoint and Teams. Strong skills in the use of MS Excel is essential; Data analytical skills are desirable. GCSE English Language grade 5/C or equivalent. Bachelor degree or equivalent in a business-related subject (preferred). Qualifications in project management and continuous improvement (eg, PRINCE2; Lean Six Sigma) are desirable, although training will be provided if necessary. Experience and qualifications within the insurance sector are desirable but not essential. Be flexible and adaptable to the changing demands of a growing business. Benefits: Generous company pension. Cycle to work scheme. Techscheme. Tools/equipment required for the performance of company duties. Life Insurance (following successful completion of probationary period). Private Medical Insurance (following successful completion of probationary period). Casual dress policy. Flexible Working. Free on-site parking (where available). EV charging points (where available). Employee Assistance Programme. Free gym membership (PureGym). Please note that due to the volume of applications if you haven't heard back within 2 weeks of applying, then unfortunately on this occasion you have been unsuccessful , please feel free to reapply for future opportunities
A new and exciting opportunity has arisen for a Maintenance Engineer to join an excellent Food manufacturer in the Evesham area. With no day ever being the same the Maintenance Engineer role offers genuine long-term progression and career development within a first-class manufacturing environment. Role & Responsibilities: Carry out planned preventative maintenance activities on machinery and equipment in line with the scheduled plan, ensuring that equipment is fit for purpose on a shift / daily basis and that associated paperwork is updated and tracked, as per PPM schedules to aid an efficient Maintenance Plan. Report all deficiencies to the Engineering Manager or relevant department Manager for action. Complete all activities in line with the daily work plan. Work with the line supervisors and operatives to assist & train in key areas of setup in order to minimise production downtime from machinery problems. Support the relevant departments to ensure that SOPs are in place and followed according to the procedure. Attend breakdowns as necessary and repair in a safe and timely manner. Document and monitor all downtime and breakdowns. Complete all relevant service sheets, breakdown reports and breakdown analysis to ensure that accurate information is recorded on all engineering activity and issues. Provide relevant information at shift handover to monitor daily works completed. Knowledge, Skills & Experience: Minimum of 3 years' experience of Engineering and Maintenance within a Food Production environment Electrical bias - 60 / 40 minimum Qualification BTEC Level 3 or equivalent Package and Benefits: £43,836 Panama Shifts - Days 20 holidays BH / dealth in service x 4 / healthcare plan / private medical Exceptional long term career progression opportunities How to apply: Suitable candidates for the Multi- Skilled Maintenance Engineer role should apply immediately using the 'Apply Now' button by calling Shannon on or by sending your CV directly to . We regret that this client is not prepared to sponsor work permit or work permit transfer applications. Candidates must be able to prove their eligibility to work in the UK. Hunter Selection is an employment consultancy and currently has permanent vacancies for Engineering and Manufacturing professionals throughout the UK. If you are looking for work in this area we may be able to assist you. Contact us directly on and discuss your requirements with one of our dedicated consultants. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.