The purpose of the Quality Assurance Advisor is to complete regular quality assurance activity on the Flexible Recruitment processes, focusing on the end-to-end order to invoice process of flexible resource, provided by Angard.
Through regular checking and governance of the processes you will identify areas of non-compliance and liaise with the business and our external providers to rectify process failures and recover any financial loss.
You will also support the development of systems, processes and policies as we develop this side of the team and create a robust governance framework for Flexible Recruitment.
As a Senior Advisor, you will assist the SHEQ team to deliver effective SHEQ performance across the framework, ensuring our processes and finished products meet our high Quality standards, whilst also supporting our Digital Delivery team in transposing IMS into the digitized environment (Autodesk tools).
Benefits
Hybrid Working (Jobs needs dependent).
General
You will split your time between home working (2 days/week) and our various site and office locations around the Thames Water region (3 days/week).
The Quality Administrator will be responsible for maintaining and enhancing the Quality Management System (QMS), ensuring compliance with industry standards and regulatory requirements.
This role involves inputting and managing mill certificates, creating test certificates, managing non-conformities, and conducting internal audits to ensure continuous improvement in quality processes.
Key Responsibilities
Ensure the QMS is up-to-date and compliant with relevant standards (e.g., ISO 9001).
We are seeking candidates who have some demonstrable experience and career interest in Quality Assurance and Compliance.
We have successfully recruited during 2023 and as the business grows and develops, we now require an additional two Quality Assurance team members to join our wider Legal and Compliance team.
You will have worked in a financial services organisation and be keen to learn and grow as the business develops.
We are seeking an experienced Quality Assurance professional to join a growing team, reporting directly to the CEO.
The successful candidate will promote quality achievement and performance improvement across global operations and will have significant experience producing audit related documents and procedures.
An excellent opportunity has arisen with my client, a leading non-profit organisation based in Ashford.
Reporting to the Quality Assurance Supervisor, the main purpose of this post is to ensure that any customer quality issues and consumer complaints are investigated and responded to in a timely manner.