The purpose of the Quality Assurance Advisor is to complete regular quality assurance activity on the Flexible Recruitment processes, focusing on the end-to-end order to invoice process of flexible resource, provided by Angard.
Through regular checking and governance of the processes you will identify areas of non-compliance and liaise with the business and our external providers to rectify process failures and recover any financial loss.
You will also support the development of systems, processes and policies as we develop this side of the team and create a robust governance framework for Flexible Recruitment.
The QA department serves as a governance, audit, and analysis support to New Directions Group of companies.
General
Voted Best Employer - Cardiff Life Awards 2024
Who are we
We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK.
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