The role holder will receive and resolve straightforward queries from employees/managers or schools/external customers, as referred by 1st Line; and assist the team to develop and maintain appropriate systems and processes.
To perform accurate and timely employee administration and transaction processes using systems (unit 4) where appropriate, to agreed standards and targets.
The role holder will create, maintain and process documentation, records and data to agreed procedures and standards.
Process and maintain customer's orders in a timely and accurate manner throughout the orders lifecycle; ensuring the delivery of excellent customer service.
A well known client in the Weybridge area.
Description
Processing and maintaining orders in SAP in order to meet the customers delivery deadlines; and ensuring that all orders processed are within the company discount policy.
The role holder will receive and resolve straightforward queries from employees/managers or schools/external customers, as referred by 1st Line; and assist the team to develop and maintain appropriate systems and processes.
To perform accurate and timely employee administration and transaction processes using systems (unit 4) where appropriate, to agreed standards and targets.
The role holder will create, maintain and process documentation, records and data to agreed procedures and standards.
With over 50 highly skilled employees, including partners, we are a firm committed to delivering exceptional service to a wide range of clients in the UK and overseas.
It is their mission to deliver an outstanding client service and a sincere commitment to make a real difference to individuals and businesses.
Established for over 75 years, we are representing are one of the largest firms of chartered accountants, tax and business advisers in Surrey.
Joining part of the dynamic team, you will play a key role in contributing to the firm's success and witnessing the realisation of its growth objectives.
We are thrilled to collaborate with this reputable accountancy firm situated in Weybridge.
Joining the team at this juncture promises an exhilarating opportunity, as the practice, though already well-established, is poised for significant expansion with ambitious growth plans in place.
The successful candidate will be responsible for resolving queries and ensuring customer satisfaction.
This job role of a Query Resolution Team Member involves working in the Accounting & Finance department of a leading Industrial / Manufacturing company.
This company is a renowned leader in the Industrial / Manufacturing sector.