Sellick partnership are currently assisting in the recruitment of a Customer Service Advisor for a social housing organisation
Responsibilities of the Customer Service Advisor
Deliver a high-quality customer experience by responding to a wide range of customer and stakeholder contacts in person, by telephone, email or video calls and answering the business lines.
Key Responsibilities: Provide accurate information on all services on both routine and complex issues.
The successful candidate will be the first point of contact for all queries related to the company's services and will be expected to deal with all enquiries through various communication channels.
Role summary - The Customer Services Assistant will be responsible for providing first-class customer service to all customers, service users, and stakeholders.