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West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents. If you are thinking why join West Sussex there is a supportive culture that is second to none. Employees are genuinely valued, respected and there is an emphasis on work life balance. This role is based in our Burnside Day Opportunity Hub and may be required to cover in other offices in the county e.g. Horsham, Hybrid working arrangements can also be considered. About The Job Salary: £24,294 to £24,702 per annum Working Pattern: Full time, 37 hours per week Contract Length: Permanent Location: Hybrid working - Office base is Burnside Day Opportunity hub, Burgess Hill - please note the role requires occasional travel across the county. You will need to be able to travel independently around the county, including to areas that may not be easily accessible by public transport. Pool cars and pool bikes available. About you Are you passionate about providing quality administrative support? Do you want to #BeTheDifference? Are you a team player? We are looking for a self-motivated, collaborative Administrator (known internally as Embedded Co-ordinator) to join our welcoming and supportive Directly Provided Services. If you are a detail-orientated and proactive individual who can handle multiple tasks with ease then you may be the person we are looking for. This role provides essential support to take the administration tasks away from our busy professionals across the service so they can focus on making a positive difference in people's lives. To succeed in this role, you need to be confident in using IT packages especially Microsoft Excel, Word, and Outlook. Experience in the use of SharePoint would be an advantage. To support communication across different teams; experience in using Skype and Microsoft Teams is helpful. This is a role where you'll have the chance to really exercise your strength in administration through tasks such as diary management, correspondence via email and letters, organisation and communicating effectively. You will need to be able to work with discretion and confidential information and have the ability to meet deadlines. If you thrive on a fast-paced administration role with varied competing demands and deadlines, then we would welcome an application from you. To learn more about DPS have a look at our dedicatedCareers in adults' residential services, day opportunities and shared lives webpageto learn more about the difference you can make! Key Skills (these are the short-listing criteria): Able to organise and manage self to meet deadlines, be self-aware and able to respond constructively to situations, balancing competing demands and recognising when to seek help appropriately. To take responsibility for own performance and to be proactive in relation to own work and professional development. Experienced & confident in managing invoice payments, purchase orders and data analysis. Working in partnership with colleagues and a variety of internal and external partners to deliver the most effective service. Communicate clearly and effectively in both written and oral format, including the ability to negotiate and influence others to secure desired outcomes. Providing guidance and advice to all enquiries in a timely manner. Taking ownership of enquiries and providing proactive feedback on progress and outcomes ensuring contacts are escalated if appropriate. Highly accurate IT and keyboard skills, including Word, Excel and PowerPoint and be adept and proactive at picking up new technologies quickly. Effective and proactive diary management, (re)prioritisation and booking of meetings, events etc, liaison with colleagues, partners, and customers to manage expectations effectively and provide a positive interaction with/for the Assistant Director(s) and Directorate. Qualifications/ experience Please refer to the attached job description for a full list of required Qualifications or Experience required for this role. Rewards & Benefits Our values and support for one another is intrinsic to everything we do and will be a key priority within the assessment for this post. We care hugely about wellbeing, allowing time for a good work/life balance, and developing our team to be the best they can be. Alongside this, we also offer the below benefits: 25 days annual leave bank holidays with the ability to buy additional leave annually. Access to a generous, defined benefit pension scheme Ability to apply for a Blue Light Card Training and development opportunities, including coaching and apprenticeships. For a full list of the benefits on offer can be found on our Rewards and Benefits page. How to Apply Upload your CV and complete the application explaining the key skills listed on the Job Description and experience you can bring to the role ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check.
Sales Administrator (Part Time) Burgess Hill, £17,333 (FTE £26K), Part Time - 25 hours per week, Monday - Friday 5 hours per day anytime between 8am and 5pm We are thrilled to be exclusively working with one of our established clients, based in Burgess Hill who are currently seeking a Part Time Sales Administrator to join their busy, friendly Sales team. This is an exciting role for a candidate with previous experience working within administrative roles and with excellent IT skills. As Sales Administrator you will be responsible for updating and maintaining accurate customer and delegate records, the booking and invoicing of courses, whilst providing quality customer communication via email and phone. You will be required to update the company CRM system and documentation with pricing and course information to help drive revenue through the Sales Team. Responsibilities To update and maintain the company CRM system with accurate customer records, pricing and course information To process reserved spaces on training courses To produce sales documentation of courses booked by the Sales team including booking confirmations, raising invoices, course and centre information To email customers their course documentation in a timely manner, and deal with any queries that come back with the full support of the Sales Team To provide professional customer email communication and phone support To take customer credit card payments over the phone To work collaboratively with the wider Sales & Scheduling Team and contribute in a positive, proactive way. Work collaboratively with the Scheduling and Sales Teams to support the exploitation of all potential opportunities Work collaboratively with the Trainers, Assessors and Admin Support Teams to ensure they have all the necessary information to provide a superior customer experience Answering general enquiries calls and other duties as and when may be needed to support the wider team Training Course Preparation, to include but not limited to: completion of course registers and classroom checks Key Skills Required: IT Literate, specifically Microsoft Office Previous administration experience Self-motivated but a good team player Able to prioritise and be accountable for managing own workload Experience with CRM software (input) would be highly advantageous Company Information My client provides specialist training to the Building Engineering Services Sector. They have been delivering gas, plumbing and electrical training courses since 2004. Clients on their programmes benefit from a wealth of industry experience amongst their training team, as well as extensively equipped workshop facilities and structured learning programmes. Package Salary £17,333 (FTE £26K) 20 days holiday plus bank holidays On site Parking Pension. Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Are you a Data Administrator seeking a role where your daily efforts to uphold data quality truly make a difference in people's lives? Are you excited by the opportunity for a rewarding career with a forward-thinking, globally renowned business? Our client, an expanding and successful business, is in search of a proactive Data Administrator to join their small and dedicated team in Burgess Hill! Reporting to the Data Quality Manager within the Technical Service department, you will play a pivotal role in delivering exceptional customer experience services to their extensive clientele across the UK and Ireland. This exciting opportunity allows you to contribute meaningfully through your hard work and commitment. This is a 12-month contract role (inside IR35) offering competitive day rates and an excellent benefits package, alongside the chance to work for a supportive, growing business that is passionate about their work. If you think you would be a great fit for the role, we would love to receive your application! Responsibilities as a Data Administrator Serve as the crucial liaison between customers' third-party instruments and suppliers Execute low to medium complexity back-office tasks to maintain data quality and integrity Direct third-party inquiries promptly to suppliers via written or verbal communication, recording all interactions on CRM system Ensure the accuracy and currency of third-party data records Escalate complex issues to senior team members and relevant committees as needed Take accountability for resolving problems or inquiries Rectify system discrepancies to uphold data quality Perform back-office tasks to maintain integrity of company's install base and customer account datasets Assist the team with any data quality-related challenges Provide constructive feedback on administrative procedures and processes to support continuous improvements Experience / Skills Data administration position experience essential Salesforce and SAP experience advantageoous Driving licence and access to vehicle essential Experience with Customer/Supplier communications, written and verbal Process mind-set oriented Previous experience in driving process change is a plus Job Title: Data Administrator Location: Burgess Hill - Hybrid, 2 days in office Salary: £14.00 - £17.00 per hour Full Time 12 month contract - Inside IR35 For more information about this Data Administrator role, please contact Chloe McCausland at Clearline Recruitment.