Reporting to the Application Support Manager, the Application Support Analyst role would suit someone looking to build on their IT/Application support experience while working for one of the UK's fastest growing insurance businesses.
PIB Schemes & Affinities division are recruiting for a dynamic and experienced Application Support Analyst to join the Application Support Team.
The Schemes & Affinities division operate a number of digital customer-facing brands, offering a range of insurance products including Lifestyle, Motor, Pet, Childcare, Health & Wellbeing and Specialist Disability/Mobility.
My client is looking for a Dedicated IT Helpdesk Support Wto join their fast-paced growing organisation!
As part of the Customer Support team, you will be responsible for managing and maintaining the relationships with their customers after the implementation process.
Are you ready to step into an exciting opportunity with a global SaaS organisation?
The role of GIS Support Analyst is an exciting and rewarding opportunity for the right person to assist with implementation of GIS solutions across multiple disciplines and through all parts of a project's lifecycle.
Primarily responsible for providing GIS technical support, training and consulting to users and perform other GIS related tasks as requested including creating and maintaining web mapping applications and maintaining in-house developed systems.
To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.
General
This role is 5 days a week in the office.
Main Responsibilities
Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.