Our client is currently seeking a motivated and experienced Customer Technical Support professional to join our Technical Services team.
General
This position will primarily focus on providing technical support to customers and agents across Europe and South Africa, ensuring the efficient operation of products and promoting customer satisfaction.
Key Performance Indicators
Successful management of all customer performance issues.
The Norwich Bioscience Institutes Partnership (NBIP) has an exciting opportunity for a Research Grants Manager to join their busy Research Grants and Contracts department.
The NBI Partnership provides high quality, non-scientific support services for the diverse community of staff, students and visiting workers at the Institutes (the Earlham Institute, John Innes Centre, The Sainsbury Laboratory and Quadram Institute Bioscience) and for the NBI Partnership.
Background
The Norwich Bioscience Institutes are a cluster of internationally renowned research organisations, working to tackle major challenges of the 21st Century - the sustainability of our environment, our food supplies and healthy ageing.
This is a full time, permanent, remote position with travel required across Norfolk, Suffolk, Essex & Cambridgeshire, so living in one of these locations would be ideal.
R13 are currently supporting a fantastic, award-winning consultancy in their search for a Learning & Development Manager to join their growing team.
Your role will be pivotal in providing strategic support for the company's learning initiatives alongside integration and improvement of learning delivery across the business.
Working Monday to Friday 8am-4pm or 9am-5pm (subject to your preference)
Reed are working with a fantastic growing organisation for their office in Norwich, recruiting for the position of Sales Account Manager to join the team on a permanent full time basis.
Within the role you will manage a portfolio of accounts, with responsibility for managing and nurturing the relationships, having proactive conversations to ensure the best service and retain your clients each year, whilst identifying client needs and upselling to deliver additional revenue, achieving targets and continually improving customer satisfaction.