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Due to growth, we are currently recruiting for an Administrator to work Monday to Friday DAYS for a leading pharmaceutical manufacturer based in their premises in West Moseley, easily accessible by public transport and there is free onsite parking too! This Administrator role is a permanent position working Monday to Friday 9am-6pm (0900-1800) with one hour's lunch break daily (40 hours per week), offering a salary of £24-28,000 per annum (dependant on experience) plus annual bonus and other excellent benefits as below! As Administrator, you will be working in a team within their internal pharmacy onsite reporting into the Pharmacy Manager, answering patient queries relating to prescriptions and product information, and completing daily pharmacy administrative tasks. This position will offer the opportunity to work within a growing and fast paced environment within the internal pharmacy, developing your administrative skills as well as contributing to the smooth running of daily operations. Key responsibilities will include: Answering phone calls regarding patient prescription queries and product information Patient contact for prescription and payments Counting daily prescriptions received and logging Addressing emails Liasing with clinics and healthcare professionals regarding patient queries End of month duties for prescription count Carrying out administrative tasks relating to Import/Export Directing requests and unresolved issues to the designated person Keeping records of customer interactions and transactions Recording details of enquiries, comments and complaints and actions taken Communicating and co-coordinating with internal departments We are really keen to hear from applicants with the following skills and experience: Proven experience within an Administrator role with a good Customer Service background Any experience in a similar role within a pharmacy or healthcare setting within customer service or administration will be advantageous, with experience in dealing with patients Excellent communication skills (both written and oral) with a confident telephone manner Strong user of MS Office, any knowledge of SAP would be useful although training will be provided on SAP Ability to self-manage and prioritise and plan effectively and manage your workload in a proactive way Well-developed interpersonal skills coupled with an ability to prioritise workload Accurate keyboarding skills Benefits Include: 28 Days Annual Leave Birthday Off! Annual Bonus based on company performance Real Career Development Opportunities! Company events Company pension Employee discount Free parking Life insurance Referral programme Sick pay Wellness programme Please apply today or call us to discuss this Administrator role in more detail!
An exciting new role is available with this established 'niche' freight forwarder, our client is looking for an experienced Export Operative to join our current export team, to assist with the smooth running of the department. Working 09:00-18:00 Monday to Friday, including a 1hr paid break per day. The role of Export Operative will involve, but is not limited to, the following responsibilities: Ensure all export shipments are collected by the correct vehicle, the documentation is in order and they are exported to the clients satisfaction. Ensure custom entries are completed correctly using the correct CPC code and the entry is scanned to the NES Folder. Complete quotations for new and existing clients. Send flight details to the client by Email or Fax and ensure the foreign agent is pre-alerted with full details. Ascertain the urgency of the shipment and decide the routing of the shipment accordingly. Liaise with foreign agents when required. POD the foreign agent on urgent shipments to ensure delivery has been achieved. Ensure the NES file is fully completed and check post flight shipment details; details to client. Ensure the file is up to-date and ready for charging out. Liaise with the accounts team regarding client credit agreements. The knowledge, skills and experience required from our Export Operative is: Essential Recent experience of working as an Export Operative/Clerk. Hold a full UK driving licence. Good knowledge of the English language both verbal and written. Ability to prioritise and organise own workload to tight deadline. Strong communication skills: The ability to communicate effectively at all levels. Be a team player in the department and with members of staff from all other departments. Sound knowledge of IT - Word and Excel. Desirable Experience of Boxtop and/or eCustoms Knowledge of the local area and London. Due to the nature of the role, there are also a number of compulsory checks that must be carried out: A criminal record check - basic disclosure, carried out by the Disclosure & Barring Service. A full 5 year reference history, with any gaps in employment scrutinised and accounted for. A driving licence check