The purpose of the Product Support Coordinator Coordinate the processing of incoming requests to the Service Desk via all methods to ensure courteous, timely and effective resolution of end user issues.
Our client are a market leaders in digital telecare and Technology Enabled Care (TEC), their products and services combines specialist people in the UK's most innovative TEC monitoring centre, with future-led, cloud hosted, digital technology.
This is a really exciting opportunity as you will be part of a growing company and the role will be a very rewarding opportunity due to being in volved in a couple which ensures assisted living people have a better quality of life.
Our client in South Yorkshire is looking for a Product Support Engineer.
As a Product Support Engineer, you will work with a team of Product Managers, Software Developers, and Quality Assurance, pivotal in bridging the gap between product development and project implementation, ensuring seamless communication and coordination between our client offices.
The role will help ensure the seamless delivery of new software, features, modules and products to the project delivery team.
Posted by Electus Recruitment Solutions • £25K/yr to £30K/yr
The purpose of the Product Support Supervisor is to lead and manage technical product support helpdesk teams.
Our client are a market leaders in digital telecare and Technology Enabled Care (TEC), their products and services combines specialist people in the UK's most innovative TEC monitoring centre, with future-led, cloud hosted, digital technology.
This is a really exciting opportunity as you will be part of a growing company and the role will be a very rewarding opportunity due to being in volved in a couple which ensures assisted living people have a better quality of life.
Are you an experienced within technical customer support?
Provide technical support to new and existing customers.
If so, our client, an engineering company, are looking for a Product Support Engineer with experience within the electronics/automation sector, to work on their site in Tewkesbury.
We are now looking for an additional technical products specialist who will build product knowledge, learn the process of the support team and provide customer service to customers who are distributors as well as the field sales team.
My client is in the engineering sector and are heading for 100 years of trading, they have a friendly office culture and they consistently progress their staff through the team structures.
People grow and stay with the business and enjoy a good career.
The Technical Support Specialist position involves both internal and external customer service, provisioning hardware, fault diagnostics and ongoing product support.
The Technical Support Specialist will be rewarded with free onsite parking, company events, holidays which increase with service to 30 plus Bank Holidays; attendance bonus; company bonus; ongoing training and genuine career prospects!
You will be working as part of a well-established, successful business with a strong reputation within their sector.