Murray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent Technical Support Specialist for their Customer Service and After Sales Support Department.
The Product Support Investigator is responsible for logging, assessing the reportability of end-user complaints, and conducting investigations in accordance with site procedures and regulations.
We are looking for a good customer service person able to deal with the process from start to finish
Please note I need the below in your spec if you have done this and also we can not have any gaps in your cv if you have any please fill in what you have done even if it is looking for work
Please note this role is a hybrid role based in Hayes Middlesex and as you can see a full job description and we need to see a similar job description on your cv
Role : Industrial Print Service Engineer- High speed Inkjet / CIJ
Position Summary
This role must complete expert level training for assigned products and be able to perform onsite customer engagements including installation, troubleshooting, break fix service, preventative maintenance, performance optimization and standard operating procedure operator training to ensure all equipment is operating at the highest level of performance upon service engagement completion.
The Field Service Technician is responsible for maintaining optimal performance and uptime of assigned equipment in a professional and customer centric approach.
Are you a seasoned Support Manager looking for an exhilarating opportunity to lead and establish a support function within a cutting-edge software services company specializing in the motor racing industry?
Our client is in search of a highly skilled and dedicated individual to ensure their clients receive unparalleled support and assistance throughout their engagement with their products and services.
This role offers a unique chance to join a dynamic and fast-paced environment where your expertise will be instrumental in driving the success of the organization.
In the role of Technical Support Specialist, you will wield considerable influence, ensuring the seamless operation of our systems and providing resolution to technical inquiries from our valued clientele.
As we continue to expand our global Customer Success and Service team, we are seeking technically adept individuals based in the UK or Germany to join our ranks.
DIGITEC stands at the forefront as a specialist provider of B2B Financial Markets software solutions, with a growing emphasis on SaaS solutions.