They are now looking for a Technical Support Engineer due to the growth of the business.
Successful candidates will have an in-depth knowledge in access controls and will also provide technical support, troubleshooting assistance and provide resolutions to customers via email and telephone.
Our client is a global manufacturer who specialises in electronic gates and access controls security systems.
Talent84 is delighted to be representing our client, a highly successful engineering business based in County Durham who are enjoying an extended period of growth and high-performance.
My client is looking for someone to join their support team to fulfil 2nd line support responsibilities.
2nd Line Technical Support £25,000 Newcastle On-site
The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various channels such as telephone or ticketing systems.
Quality Engineer required to support ongoing project
The primary role involves working closely with Document Control personnel to investigate and resolve issues of non-conformance in legacy products or processes.
This involves generating documentation related to Field Change Requests (FCR) and Requests for Information (RFI).