In our Product Support team.Everyday our engineers design, develop, test, release, operate and measure the Planday product under the Agile philosophy, and in so doing, redefine the interaction between businesses and employees around the world.Planday's Product Support team supports this global picture, and helps make it possible for organizations to use Planday as a platform that suits their unique needs and structures, and with their own APIs and systems environments.As our new
You will be developing and implementing a strategic vision for the Second Line Product Support function, aligned with the company's overall growth goals.
We actively cultivate a culture where assisting colleagues isn't merely a task but a shared passion, fostering a collaborative environment that places a premium on support.
In our commitment to excellence, we thrive on a set of guiding principles that shape our approach at Safestore.
To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.
Main Responsibilities
Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.
Dynamic creative organisation is seeking a Desktop Support Analyst to join their team.
The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification.
Product Analyst with solid experience converting user requirements (user stories) into a fully configured business applications (ideally working with low code solutions) is sought on a remote basis by a multi award InsurTech based in London and Birmingham.
With a steep growth trajectory planned for 2024 this business are looking for two Product Analysts who will work closely with customers to scope and deliver change requests & configs allowing additional functionality to be quickly delivered within the low code solution.
This organisation develops low code solutions that allows global financial services businesses to automate and improve key business processes.
Meraki Talent are delighted to be supporting a prestigious Wealth Management firm, in London City Centre, with the appointment of a UCITS Product Support Analyst on an initial 12 month FTC.
This role will sit in a newly created team, making it fantastic opportunity for someone who wants to build a career within a progressive and growing firm.
Our client is a highly reputable wealth management firm where your efforts and skills will be immediately recognised and appreciated across the business.