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We are seeking a mid level Contract Business Analyst to support a team of senior Business Analysts for an exciting product expansion project. As a pivotal member of the team, you will collaborate closely with engineering teams, utilising your expertise in software-focused analysis within Agile. Outside IR35 for initially 6months. You will have experience of - Proven experience in software-focused business analysis. Providing detailed user stories. Proficient in legacy systems analysis. Plan and conduct requirements elicitation workshops, delivering appropriate outputs for stakeholders. Capture and document compliance requirements and user stories. Manage and update analysis planning collateral (e.g., backlog/Kanban). Create user stories, success criteria, and acceptance criteria. Support refinement sessions with the engineering team. Collaborate with subject matter experts to understand product, systems, and domain. Support User Acceptance Testing (UAT) planning and execution. Assist Senior BA with reporting, stakeholder management, and execution. If you're passionate about leveraging your analytical skills to drive business success, apply now!
If you are an experienced 1st-2nd line Support Analyst with excellent communication skills, we have a new contract we'd like to discuss with you. Please note this role is inside IR35 and will require onsite attendance 5 days per week and the contract length is initially 3 weeks. We are looking for an experienced IT Service Desk Engineer who will support AV and IT to a diverse group of users. Your duties will include the following: Provide 1st and 2nd level service desk support to all staff and students both remotely and face to face. Support all AV/Hybrid learning technologies and related equipment and services to ensure their availability and reliability at all times. Provide technical support for classes, meetings, and events, including those held in the evenings or weekends, requiring audio/video/web conferencing, or recording facilities. Support Active Directory, AzureAD, and Microsoft 365 including SharePoint365. Install and configure end-user devices (EUD) hardware and software, ensuring adherence to policies and good practices. Help maintain the IT hardware and software infrastructure for the constituent organisations, including monitoring, patching, and upgrading where necessary. You will require: Excellent working knowledge of IT service desk activities. Excellent working knowledge of Windows and Mac desktops, including hardware and software installation, configuration, and troubleshooting. Good knowledge of network, PC, and sever architecture, with the ability to troubleshoot. Ability to support users remotely. You should have the confidence to work independently and contribute to the team's objectives. You should be able to plan and prioritise your work and be an effective problem solver. Have good oral and written communication skills and be comfortable working with people at all levels.