Asa the EUC Support Analyst it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB.
Sysco are currently recruiting for an EUC Support Analyst to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager.
Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner.
Provide technical assistance and support to customers via phone, email, and chat channels.
General
Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.
Managing the testing and validation of inkjet inks within OEM systems and assessing products deliver print results expected by end users in the desired application.
General
A global leader in what they do, with worldwide distribution channels.
Their headquarters are in Broadstairs, on a 4.5-hectare site incorporating high-tech manufacturing and research and development facilities.
Enjoy a varied role where you will bring skills across helpdesk support and server support into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too!
You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills.
Take on a brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role onsite as a '2nd line'-esque Support & Server Analyst as part of a growing IT team.
We are looking for someone who has experience working on a support desk, taking calls from users and recording issues, dealing with low level queries such as password re-sets and then escalating matters to the relevant teams.
Technical skills covering O365, Windows 10/11 and Active Directory with any knowledge of networking, firewalls and security a real advantage.
Working as part of team who act as the first point of contact for all issues, raising tickets and seeing through to close.
I am currently partnered with a leading Cloud services provider who are looking for a Helpdesk Analyst / IT administrator to join their team on a permanent basis.
This role is based out of their Dartford office and they are looking for someone to start ASAP, they will wait for a notice for the right candidate.
Tech Stack
Office365suite including Exchange Teams and SharePoint.
Reporting to a fantastic Customer Service Manager, and working within beautiful, modern offices, our client offer attractive remuneration of £29K - £31K , plus a team bonus scheme, based on KPIs, pension scheme, holidays starting at 20 (BH), but rising with service, plus many other perks!
Recruiting for Customer Service Coordinator, this represents a great opportunity for experienced individuals to join the team.
Diamond Search recruitment are delighted to be representing our client, one of the UK's fastest growing companies, a market leader within their sector and a company who reward and recognise hard-work.