An exciting opportunity awaits a Junior Support Analyst to join an innovative IT company renowned for providing powerful solutions across messaging, collaboration, and cloud technologies.
This Junior Support position is ideal for customer-centric individuals with a flair for problem-solving and who thrive in a fast-paced environment.
While the role primarily involves MS product support, comprehensive training will equip you to tackle complex technical challenges over the first six to twelve months.
Posted by NOBUL RESOURCING SOLUTIONS LIMITED • £25K/yr
To provide excellent customer service and insights that help reduce the impact of waste on our planet, by empowering the best sustainable future possible through driving change across the industry.
We are an award winning software-as-a-service (SaaS) company founded in 2006.
For more than a decade, our mission has been to help our clients maximise efficiency and profitability via automation.
As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
What You'll Do
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
Posted by Compass Group UK & Ireland Ltd • £10K/yr to £50K/yr
We're looking for a highly skilled Product Analyst to join our dynamic team and play a crucial role in the development and optimisation of our Digital Food Ordering Solutions.
This role is pivotal in monitoring and enhancing the performance of our digital platforms to exceed the expectations of the UK market.
Compass UK&I is a leading contract catering company dedicated to creating innovative and user-centric digital solutions.It's an exciting time to join our digital team as we have developed an award-winning Omni Channel Digital Solution for food and drink ordering such as apps, kiosks and kitchen management systems and are at the forefront of deploying emerging technologies such as frictionless, AI tray scanning and robotics.
You will provide outstanding technical support for our software products, playing a vital role in ensuring smooth operations and delivering top-tier customer service.
Department: Service Desk
We are looking for a skilled and proactive Technical Support Officer to join our Service Desk team.
We have a fantastic new job opportunity for a Technical Service Desk 1st Line Support Engineer / IT Helpdesk Analystwho is proficient in in troubleshooting and supporting a range of IT hardware, software and network equipment.
Technical Service Desk 1st Line Support Engineer / IT Helpdesk Analyst who is proficient in in troubleshooting and supporting a range of IT hardware, software and network equipment is required for a well-established Cloud Solutions Provider based in Chessington, Kingston upon Thames.
Hybrid working applies after probation period has passed
Signet are looking for a proactive and dynamic System Support Analyst to join our clients team and provide first-line support for users in line with ITIL processes.
You will act as the first point of contact for IT-related issues, working with both internal teams and 3rd-party suppliers to resolve incidents, manage service requests, and ensure smooth IT operations across the business.
General
If you have strong communication skills, a knack for solving problems, and a solid background in ITIL processes, this is a fantastic opportunity to grow your career in a fast-paced and collaborative environment.