Our client is currently seeking a motivated and experienced Customer Technical Support professional to join our Technical Services team.
General
This position will primarily focus on providing technical support to customers and agents across Europe and South Africa, ensuring the efficient operation of products and promoting customer satisfaction.
Key Performance Indicators
Successful management of all customer performance issues.
I have new vacancy for a Product Lead to work with an exciting business near Norwich who are transforming their business as they continue to grow.
Joining the friendly change team, and working as part of a product squad, your objective will be to identify, document and manage business requirements for software development and business change activities to support the ambitions of the organisation.
It is a great time to join them as they have a busy agenda for change and you will get to work on broad range of different projects that will ensure that no two days will be the same.
We're looking for a skilled, professional Technical Sales Manager with a proven track record of selling £100k - £1.5m industrial capital equipment projects into the food, beverage, pharmaceutical, chemical or other industrial sectors.
Step up to Sales Director within 2 years!
Based out of our site in Bury St. Edmunds, we need someone with the drive and ambition to take on operational responsibilities, join us at the top table, and take equity in the business.
My clients specialise in panelling systems for large scale construction projects with a core focus on the Education, Commercial and Accommodation markets.
Responsibilities
From the earliest project inception, they engage with their clients and partners to deliver on their key project goals through proven methodology.
Summary
Their driving philosophy is to take ownership of clients' projects as they evolve through each stage of the construction process.
Recommending suitable product ranges to the client as per their specification (dimensions; budget);.
Personally, greeting the clients upon entry to the showroom;.
Job Outline
Working as part of the Norwich showroom team, you will be responsible for actively approaching clients and assist them, identify requirements and suggesting appropriate solutions from our products range to meet their requirements and aspirations.