As part of their growth they are looking for a field based Product Specialist to be part of their commercial team supporting customers with their Optical Metrology products
With a BSc or MSc in Electrical/Electronics or Physics you will be comfortable talking with customers advising on technical specifications and associated applications.
I am working with a leading supplier of hardware, software, and integrated solutions for the high tech manufacturing markets.
Working as a product specialist out of my clients UK head office in Sutton Coldfield.
General
A reactive technical support role, working within my clients drylining and flooring division.
Handling incoming enquiries and requests for technical information from both the sales team and their customers, who include architects, house builders, main contractors, subcontractors and builders.
Working as an integral part of matrix team, the Product Specialist will be working collaboratively with marketing and the field sales teams to promote, sell and ensure the growth of On Formulary target brands across the Advanced Wound Care (AWC) and Compression therapeutic areas within a designed territory.
Key Duties and Responsibilities
This role will be primarily field based and required a lot of travel as per customer and/ or business needs across the South West
We are now looking for an additional technical products specialist who will build product knowledge, learn the process of the support team and provide customer service to customers who are distributors as well as the field sales team.
My client is in the engineering sector and are heading for 100 years of trading, they have a friendly office culture and they consistently progress their staff through the team structures.
People grow and stay with the business and enjoy a good career.
We are looking for an experienced Product Operations Specialist who will develop an internal product communication strategy and create technical communication materials to maximize product understanding and usage.
Working closely with the Product, Sales, Marketing, and Customer Success teams, they will ensure that product updates, features, and launches are communicated effectively and efficiently, both internally and externally.
A 'day in the life' of a Product Communications Manager
Develop and maintain product documentation, including user guides, technical bulletins, release notes, FAQs, and in-app guides.