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Summary: Our client, a leading Renewable Energy Supplier for B2B customers is recruiting for a Business Readiness & Implementation Specialist to join their Customer Operations team in a new position. You will ssupport process design and optimisation, create and deliver training content and prepare for future system and industry changes. If you have technical expertise, process skills, and excellent stakeholder management abilities, apply now! Key responsibilities: Collaborate with management to review, refine, and document customer process life cycle using process mapping. Create engaging documents on industry processes and regulations for employee training. Deliver comprehensive training to Customer Operations team members. Become a subject matter expert and provide guidance for employee inquiries. Drive positive change and engage with stakeholders at all levels. Identify and improve processes to enhance customer experience. Ensure effective new employee induction processes with HR. Work with IT to prepare employees for future changes. Skills and experience required: Strong MS Office skills are essential, primarily in Viso, PowerPoint and Word. Experience of process mapping, process optimisation and a solution focussed mindset Previous experience of creating and delivering training content to employees Proficient in MS Office, especially Visio, PowerPoint, and Word. Strong stakeholder management and influencing skills. Excellent organisation and prioritisation abilities Flexibility and adaptability to changing priorities. Professional written and verbal communication. Summary: Our client, a leading Renewable Energy Supplier for B2B customers is recruiting for a Business Readiness & Implementation Specialist to join their Customer Operations team in a new position. You will ssupport process design and optimisation, create and deliver training content and prepare for future system and industry changes. If you have technical expertise, process skills, and excellent stakeholder management abilities, apply now! Key responsibilities: Collaborate with management to review, refine, and document customer process life cycle using process mapping. Create engaging documents on industry processes and regulations for employee training. Deliver comprehensive training to Customer Operations team members. Become a subject matter expert and provide guidance for employee inquiries. Drive positive change and engage with stakeholders at all levels. Identify and improve processes to enhance customer experience. Ensure effective new employee induction processes with HR. Work with IT to prepare employees for future changes. Skills and experience required: Strong MS Office skills are essential, primarily in Viso, PowerPoint and Word. Experience of process mapping, process optimisation and a solution focussed mindset Previous experience of creating and delivering training content to employees Proficient in MS Office, especially Visio, PowerPoint, and Word. Strong stakeholder management and influencing skills. Excellent organisation and prioritisation abilities Flexibility and adaptability to changing priorities. Professional written and verbal communication.
About the opportunity: We are the internal recruitment partner for our client, a successful organisation specialising in the research and manufacturing of diagnostic solutions. We are presenting an exciting opportunity for a Process Development Scientist to join their team in Bedford. As a Process Development Scientist, you will work closely with the scientific and technical development team on the design, development and scale up of the manufacturing process of their diagnostic product range. You will be involved in one or more projects within the scope of product transfer liaising closely with internal research and development or external customers. The core of this role will involve the transfer and scale up of products from an external client, and the transfer of products out to contract manufacturers. With 40% of your time being spent in the laboratory, you will be required to follow standard operating procedures and design protocols according to the technology transfer plan. You will be proficient with hands on lab/technical skills, including experimental design, implementation, recording and reporting. This truly is a unique opportunity to play a vital role in some ground-breaking projects nationally and internationally. If you are a highly meticulous scientist with the ability to work collaboratively within a multidisciplinary environment, then we want to hear from you! Requirements Who we are looking for: The successful candidate will be able to demonstrate the following: Must haves: A degree or relevant experience within Biological Sciences, Chemistry, or Immunology (or allied/specialist scientific field). Proven technology transfer experience. Knowledge of design control processes and the associated quality and regulatory standards. Hands-on laboratory / technical skills including experimental design, implementing, recording, and reporting. Ability to work across multiple, ongoing projects and prioritise workload effectively. Ability to maintain a safe working environment and identify risks. Highly accurate with excellent attention to detail. Excellent communication skills with the ability to work in a collaborative and multidisciplinary environment. IT literate with proficiency across the MS Office suite including MS Projects and Excel, and any other required software. Willingness to commit to a role that involves frequent international travel. Nice to haves: Experience in Lateral Flow Immunoassay. Experience in point of care diagnostic assays or systems. Experience of working in an ISO13485 or GMP-regulated environment. Benefits Why you will like working with us: In return we are offering: A salary of £30,000 - £34,000 dependent on knowledge, skills, and experience. 25 days annual leave plus bank holidays. Employer pension contributions of 5%. Access to pension advice by a third-party provider on days scheduled by the company throughout the year. Private medical cover. Life assurance two times your basic salary. Friendly and supportive working environment. Excellent learning and development opportunities. Interested? Then APPLY now for immediate consideration. All our vacancies are handled by our internal recruitment team at Vero HR, therefore any unsolicited CV's and/or Agency Terms of Business will not be accepted. For any recruitment agency enquiries please email