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Expediting Administrator £13 - £14 per hour Initially a 12 month temporary role Based full-time on-site at their offices in Farnborough We have an opportunity for an experienced Administrator to work for a Global Technology prover with offices based in Farnborough. This role is an initial 12 month temporary contract starting ASAP working full-time on-site Monday - Friday 9am - 5:30pm - there is parking available on-site but the ideal candidate will be a driver as the business is based on an industrial park which you can not get to by public transport. In the Expediting Administration role, you will be responsible for monitoring the flow of work and for the transfer of goods from one place to another. Main duties will include: Checking new project requests have all the relevant paperwork and associated supplier quotes logged in Teams folders. Liaising with sales for any missing documentation Logging all POs received from purchasing on Excel master sheet Updating delivery dates from suppliers against orders and keeping project engineers updated, as necessary Chasing internal and external suppliers as needed to get parts into the depot Requesting project parts to be delivered from remote depot to the local hub Updating system records on all movements and requests Keeping planned invoice dates up to date on the internal systems Assisting project engineers as required on all enquiries/queries connected to their projects General duties as needed by the project team to assist the smooth running of the project rollouts Maintaining a clear and open line of communication is crucial in this position Key skills and experience required: Previous experience working within an administration position The perfect candidate will have previous experience working within Logistics but open to any industry if you have administration experience and strong customer service Strong customer service and communication skills both verbal and written Excellent time management and attention to detail A team player who is able to multi-task Excellent computer skills, including Microsoft Excel
We are an international manufacturing and engineering company supplying equipment to customers worldwide which are manufactured at our Farnborough site. Due to our continued success, we are seeking a Sales Support Executive to join our UK Head Office based in Farnborough. You will be working with our Export customer base Worldwide to manage their requests for spare parts and the associated administration and customer support tasks. We can offer a generous starting salary, working Monday to Friday with hybrid working available once trained, we offer free parking, 25 days holiday plus bank holidays and an excellent benefits package including contributory pension. We are a long established and secure company who can offer career development and progression. The role would suit candidates with previous experience of dealing with customers over the phone, by email whereby you are providing product information and advice, along with raising quotes and processing orders, following through to delivery. Any experience in an engineering or manufacturing company would be an advantage but is not essential as we can train on our product range. You will be providing the highest levels of customer service by phone or email and have the ability to learn our technical product and accurately complete all of the administration surrounding our customer orders. We will also consider Graduates with a relevant engineering and some work experience who are looking for an opportunity to secure a role within an international engineering organisation who can offer career development. We can offer a generous starting salary Monday to Friday working hours, some hybrid working, free parking, 25 days holiday and pension plus other benefits. The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency. Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders. The successful candidate will also be responsible for the below: Working with our Export customer to manage requests for spare parts. Liaising with customers Worldwide eg Australia, US and Asia. Liaising with customer via phone and email regarding their spare part requests and sales orders. Provide customer quotations. Upon authorisation, order processing and raising order acknowledgements for spare parts orders. Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams. Ensure all customer requests are handled professionally and in a timely manner. Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully. Providing cover for colleagues in Scheduling and Invoicing. To be successful in this role you must be capable of digesting complex technical information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. Any experience or knowledge of an engineering, manufacturing, technical or spare parts related environment would be useful but is not essential. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range. Please submit your CV asap for immediate consideration.