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About the role Working 36.75 Hours any 5 days out of 7 will include weekends We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same. We are 5/7 day operation, (check our website for specific opening times.) We only recruit individuals who are aged 17 and over Role Responsibility Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need. You will need A can do attitude A passion for customer service Be willing to go the extra mile Always be there, on time and properly presented. Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Block Property Manager. Full-time. Permanent. The Property Manager is primarily responsible for the delivery of management services to a portfolio of residential and, where applicable, mixed-use buildings and estates. This role will be the direct interface with the Client/Freeholder and Leaseholders within their portfolio. To develop and maintain a motivated and customer orientated service and ensure that service standards are achieved within company policy, and that legislative and regulatory and best practice requirements are met. The Property Manager may, in cases of a large portfolio, have an assistant property manager to work alongside them and should endeavour to develop the individual's skills for succession management. Responsibilities & Duties Summary Property Inspections and Maintenance: Inspections and Reports Finance: Budgets and Client Accounts Insurance: Building, Directors and Officers insurance Meetings: EGMs, AGMs, Directors' and Residents' meetings Correspondence and Administration Breaches of the Lease Contractors Property Sales (Assignment of the Lease) Complaints General Details Property Inspections and Maintenance: Carry out periodic inspections of the property and prepare site reports for the client / landlord / residents' committee / insurance company Ensure compliance with Health & Safety Regulations and maintain accurate records of Risk Assessments, their dates and planned frequency for re-inspection. Record on the Data Station system and take action upon the findings of the Risk Assessments Meet at the property with contractors to ensure the conditions of their contract are adhered to and inspect works after they have been carried out Arrange for the maintenance of all areas which are common to all lessees under the terms of the lease Arrange day to day items of repair and obtain two quotations for all works costing over £250 prior to the works being commenced (except in the case of emergency) Arrange provision of additional items (signs, lights etc) required by the development subject to the terms of the lease Undertake routine fire door inspections to communal fire doors in managed blocks under 18m, subject to passing the BRE Fire Door Course. Arrange maintenance of external and internal decorations Arrange maintenance of plant and equipment Arrange maintenance of lighting installations, including re-lamping Monitor and maintain building management systems Arrange maintenance of water features Instruct other professionals (surveyors, engineers etc) as required and upon client instructions Arrange car park management Arrange refuse collection management Arrange testing of lifting equipment and abseiling points Arrange cleaning of all areas including facades Arrange training of site staff Arrange lightning conductor inspections Arrange out of hours emergency repair service if agreed with client Arrange periodic inspections of plant and machinery by competent persons Prepare and keep up-to-date records of Planned Preventative Maintenance Schedules Finance: Ensure that Management Agreements are in place for all clients and developments Prepare budgets for each property within the portfolio and prepare notes of explanation for each property within the portfolio and ensure they are complete and approved two weeks prior to the billing period Liaise with clients / landlords to agree the service charge budget Provide background detail and financial information to enable the service charge budgets to be agreed Assist the Client Accountant with preparation of the clients' annual accounts and liaise with the clients / landlords / leaseholders on the content of the prepared annual accounts Assist Accounts with preparation of audit packs Obtain approval for all client costs in excess of £250 Answer residents' queries on service charges Instruct Credit Control to advise lessees of their liability for payment under the terms of the lease Liaise with Credit Control to report on progress of recovery of service charges to the client / landlord Liaise with the Accounts teams in the production of requests for payment, service charge debtors, accounts production and all other accounting processes as agreed Insurance: Ensure that the developments, including common areas, in the portfolio are fully insured, including property owners' and employers' liability cover (if applicable) to their full value and that the premiums are paid promptly Ensure that all Plant & Machinery is insured against any sudden or unexpected damage and ensure that periodic plant inspections are carried out to comply with statute Ensure that the Directors of Residential Management Companies have, or are offered, Directors & Officers Insurance Ensure that the Directors of Residential Management Companies have, or are offered, Legal Expense Insurance These duties are not exhaustive. A full job specification can be provided.