Building works, plastering working in occupied properties .
This role is critical to ensure our housing stock in maintained to statutory legislation and repairs are completed to prescribed timescales, such as resolving defects causing damp and mould as detailed in the Social Housing Regulation Act 2023.
To provide a repairs and maintenance service to over 5,600 communal areas, tenanted properties and empty homes to the council's standards, statutory requirements, and relevant building regulations.
You will be required to work to a high standard and delivery excellent customer service, you will need to plan and manage your workload to ensure that jobs are attended and completed within timescales and are completed right first time, reducing the need for any further follow up visits.
Measure and order appropriate stock for each job.
Identification of the work required to resolve the problem, including deciding on required parts and general materials needed.
You will be required to work to a high standard and delivery excellent customer service, you will need to plan and manage your workload to ensure that jobs are attended and completed within timescales and are completed right first time, reducing the need for any further follow up visits.
Identification of the work required to resolve the problem, deciding the parts and general materials needed ensuring correct parts are used.
For example, so as not to compromise the fire rating, integrity and security of doors.
You'll be involved in the removal non-licenced asbestos and materials that contain asbestos.
It's a pretty important job, because you'll be helping to make our properties safe for tenants and the other trades that need to carry out work in them.
This includes carrying out the removal itself, as well as reinstating appropriate materials, sampling, and re-inspecting properties.
A fantastic opportunity has arisen for someone to join my clients Customer Service Team in a rapidly growing company.
Role
You will be a key member of the Team responsible for the growth and retention of business, through pro-active customer management, development and issue resolution.
Customer Account Executives are a prime and pivotal point of contact within the business, liaising with customers and internal teams to deliver an excellent customer experience.