Customers can access our legal Advice-line team and our growing list of services includes personal injury, employment, property, inheritance, and contract litigation.
About usAt DLG Legal Services, our mission is to make law easy and accessible to everyone.
As part of the Direct Line Group, we provide legal services to over 50,000 DLG customers each year.
PDF's provide training and support for teams to use the tools, processes, and procedures required to do their job.
Teams make their own decisions within a framework agreed by the Directorate and are supported by a Team/Consultant Coach and Practice Development Facilitator (PDF)/Consultant PDF.
PDF's always model work practices consistent with a set of person-centred behaviours described as the Thistle Approach.