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Bramah HR is recruiting for an experienced Reception Manager to join one of our fantastic clients based close to Panshanger in Hertfordshire. As the first point of contact for our guests, you will play a crucial role in creating a positive and welcoming experience. The ideal candidate will have strong organisational skills, management experience, excellent phone etiquette, and the ability to handle administrative tasks efficiently. Responsibilities: - Greet and welcome visitors in a friendly and professional manner - Answer and direct phone calls, taking messages when necessary - Schedule appointments and maintain calendars - Perform data entry and maintain accurate records - Assist with clerical tasks such as filing, photocopying, and faxing - Manage the reception team whilst providing continued support and direction - Handle inquiries from clients, providing information or directing them to the appropriate person - Maintain office supplies inventory and place orders when needed - Complete regular staff appraisals and foster a collaborative work environment Skills: - Previous management experience in a similar customer facing environment - Previous experience in an administrative or customer service role preferred - Proficient in using computer software such as Microsoft Office Suite (Word, Excel, Outlook) - Excellent communication skills, both verbal and written - Strong organisational skills with the ability to multitask and prioritise tasks effectively - Attention to detail and accuracy in data entry and record keeping - Professional phone etiquette with the ability to handle calls in a courteous manner
Business Development Manager - Hazardous Waste Location: Hatfield and our regional operational locations Competitive salary and excellent OTE potential A quick look at the role. The Business Development Manager in our Hazardous Waste division is key in supporting the hazardous waste transfer station in winning new business in and around the proximity of our infrastructure. As a high quality salesperson you will work closely with the local depot and regional management team and Head of Sales, to source and implement high quality hazardous waste business wins, driving a significant impact on local depot revenues and profitability. The role is 100% new business with no account management required and it is a regional position covering several local hazardous waste depots so there will be a level of requirements for frequent travel and overnight stays. The business area the role supports. The Specialist Services division focuses upon delivering waste management solutions to businesses in the manufacturing and distribution channels and the ideal candidate will have experience and understanding of these business sectors. The Specialist Services offer requires the Business Development Manager to propose strategic solutions that encompass continuous improvement, cost saving, best practice and environmental sustainability - as such, the role suits a solutions oriented, agile commercial lead who is focused on creating value for clients. Why it's an opportunity not to be wasted. A chance to identify and implement sizeable (£25K per annum) new hazardous waste accounts. Working closely with our depot and sales management teams to identify the correct industry sectors and geographies in which to target new business. An opportunity to generate and maintain a robust pipeline of prospects that fit the business strategy and will deliver the sales revenue targets. A chance of working in a collaborative manner with other business unit and group sales functions, developing the strategic growth plans for specialist services, via the introduction of all services offered by IRM and our Hazardous Waste businesses. Representing the business unit positively to all stakeholders, presenting a best in class perception for Specialist Services Supporting and where appropriate responding to tenders and requests for information in a timely manner while effectively interacting with other departments including the account management and internal teams when handing over new customers ensuring full and correct communications in all aspects of the sale. Here's what we require: Sales and development experience, in a comparable field-based business development role. Experience in achieving clearly defined key performance indicators. Waste industry knowledge including relevant laws would be advantageous. Experience of Bid writing would be advantageous along with the ability to respond to tendering documentation. Numerical mindset with the skill to understand numerical data. Computer literate with a strong knowledge of Microsoft Software such as Word, Excel and PowerPoint. The ability to digest and analyse date at pace. Agile, solutions focused development skillset. Experience of building and maintaining customer relationships. The ability to communicate with conviction, plan with precision and, most importantly, play well with others. And here's why you'll love it at Biffa. Competitive salary and strong performance bonus. Company vehicle or car allowance. Private health care. Generous pension scheme. Retail and leisure discounts. Holiday and travel discounts. Bike to work scheme. Ongoing career development, training and coaching - because if you don't grow, we don't grow. Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000 people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management. Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.
Bramah HR is recruiting for an experienced and passionate Restaurant Manager to join our fantastic client based in the Picturesque Hertfordshire countryside. As a Restaurant Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and maintaining high standards of food quality and cleanliness. The ideal candidate will have strong leadership skills, a background in the culinary industry, and a passion for delivering an outstanding dining experience. Responsibilities: - Oversee all aspects of the restaurant's operations, including food production, preparation, and service - Ensure compliance with health and safety regulations - Train and supervise staff members, providing guidance and support as needed - Monitor inventory levels and order supplies as necessary - Develop and implement strategies to increase revenue and improve profitability - Handle customer complaints and resolve issues in a timely manner - Maintain a positive working environment and foster teamwork among staff members - Collaborate with the kitchen team to create innovative menu items and specials - Conduct regular performance evaluations for staff members Experience: - Previous experience in a leadership role within the restaurant industry - Strong knowledge of food production, preparation, and presentation - Excellent communication and interpersonal skills - Ability to effectively manage a team and delegate tasks accordingly - Knowledge of hospitality industry standards and best practices - Familiarity with restaurant management software systems is a plus If you're looking for your next fast paced and rewarding role for an exceptional organisation please get in touch today!